TraceSecurity Reviews

3.2

46% would recommend to a friend

(59 total reviews)

Ryan Castle

67% approve of CEO

40% positive business outlook

TraceSecurity has an employee rating of 3.2 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TraceSecurity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

59 reviews
3.0
6 Oct 2012
Recommend
CEO approval
Business outlook

Pros

The good-fellowship among the analysts make the work environment palatable, and there are not major frictions. That changes with those higher in senior management (vice-presidents), but fortunately analysts don't deal with them in a daily basis. There is not dress code. The environment is very casual. If you are local to the city (Baton Rouge) the company is a good start, but it is not worth moving from another state given the low expenses they cover and salaries there.

Cons

I am not too inclined to write reviews of any kind, less to give my comments about a company I worked for some years. What compelled me to write about was the phony comments that grade the company as a “best” place to work. For the casual reader this would appear as heaven on earth. The organization defines itself as a security company with expertise in compliance and information security. Though it is not a terrible company by any means, Tracesecurity does not promote professional excellence or security expertise. The list of aspects that make security analysts there unhappy is quite long, but it can be summarized in one aspect indicated by others in this web site: lack of respect for the information security professional. To explain better, the pitch in the company is sales and sales. I am not saying here that sales are not important. It is the lifeblood of any company, but Tracesecurity does not only have one sales department but two. What in any winning company a department that provides support and technical expertise is leaded by managers with experience in the field, in Tracesecurity the support department has become another sales department with sales managers called “Delivery Managers”. These managers have zero experience in the security field. The infosec analysts are divided in teams whose managers' only purpose is to renew contracts, nothing else. That is the only metric that matters. There is only one security services manager whose job is more of a senior analyst role with little input on other aspects. Each team has two managers that lack any information security experience. Worse the higher you go in the chain command the less expertise you find. The vps lack any foundation in the field, and both of them arrogantly dismissed those who actually had any (The company suffered a high rotation rate partly because of this). It is a joke to read about the “best job ever” or the salaries ranges there. See by yourself and apply to confirm if you can get the numbers that one reviewer made. If you go there be aware that your managers/vps know nothing about IT less information security, and that disrespects the effort that takes mastering this field. Don't expect any expertise or guidance from management. They can't offer it.

2.0
31 Aug 2011
Recommend
CEO approval
Business outlook

Pros

Information security is a promising field with above average salaries. At the same time partitioners are expected to have a high technical level. This makes this company a good entry point where non-experience personnel can gain experience and boost their security knowledge. So if you are looking for a company to learn the basics of information security, this is the one. But do not stay long if you want to have a more advanced level or want to advance in your career.

Cons

This is not a great company but the field in which operates can make it an interesting place for people with no information security experience. Unfortunately, management is this company lack the competence to guide it in this competitive field (Information Security). Just check information related management expertise in their web site and you won't find any expertise (with one exception) related with IT management or Information Security. That goes to all levels in this company: Managers who only make sells, directors with totally unrelated skills and so on. Management shows little respect, if any, for the time that analysts have to spend learning, working and getting proficiency. And to make things worse, you won't advance if your expertise requires you to have some technical proficiency.

2.0
5 Sept 2013
Recommend
CEO approval
Business outlook

Pros

It should be noted that any positive review from someone claiming to be in a technical role for this company should have its authenticity strongly questioned. I could write for days about this place, but I will try to be brief. Like many places, Trace has its pros and cons. Unlike many other places, though, the cons FAR outweigh the pros. - Good experience, fast…IF you don’t already have even the most basic security knowledge. - Casual environment - Training reimbursement (albeit with a “gotcha” clause if you leave within a year) - Airline, hotel and rental car points and status - Sightseeing - Other technical people

Cons

- Unrealistic and unsustainable work load and expectations. You will never stop working. - If you show any promise, you will be run into the ground. - Management has no security experience or insight, or any desire to acquire any such knowledge. - Attempts to make reparation for poor treatment of technical people equates to someone offering you a Skittle as an apology for stabbing you in the eye with a chainsaw. - Management’s unbelievably high emotional sensitivity makes it impossible to give any type of feedback without being attacked. - Some managers form “cliques” that afford them special privileges like severe, chronic, unpunished tardiness and the ability to sit in one office and joke around on Youtube for hours. - Good luck getting a decent salary out of them. Those are reserved for people that sell things. In summary, my 3 years at Trace brought me to a level of depression and misery that I never thought possible. The people that I worked WITH were great people, great coworkers and great friends. The people that I worked FOR were also great people, but they were probably the worst supervisors and decision makers you can possibly imagine. Trace has/had the potential to be the greatest job on this planet, but until management stops making decisions with their emotions and swallows their pride long enough to look in the mirror, this place will continue to be a grinder for technical people.

Viewing 1 - 3 of 59 Reviews

Glassdoor has 61 TraceSecurity reviews submitted anonymously by TraceSecurity employees. Read employee reviews and ratings on Glassdoor to decide if TraceSecurity is right for you.