Is Transcom WorldWide Manila a good place to work?

Employees in Manila have rated Transcom WorldWide with 3.0 out of 5 stars in 59 anonymous Glassdoor reviews. To compare, worldwide Transcom WorldWide employees have given a rating of 3.5 out of 5. Search open jobs at Transcom WorldWide in Manila and find out about the interview experience in Manila or explore more of the top rated companies in Manila .

Does Transcom WorldWide pay well in Manila?

Transcom WorldWide employees working in Manila rate their compensation and benefits with 2.7 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is 33.8% worse than the company average rating of all Transcom WorldWide employees. Browse Transcom WorldWide salaries in Manila to find out how much you could get paid.

How is the work culture at Transcom WorldWide in Manila?

Employees in Manila have rated Transcom WorldWide with 2.8 out of 5 for work-life-balance (27.7% lower than company-wide rating), 3.5 out of 5 for diversity and inclusion (5.6% lower than company-wide rating), 2.8 out of 5 for culture and values (22.2% lower than company-wide rating) and 2.8 out of 5 for career opportunities (10.2% lower than company-wide rating).

How satisfied are Transcom WorldWide employees in Manila?

41% of employees in Manila would recommend working at Transcom WorldWide to a friend, compared to 74% of Transcom WorldWide employees worldwide . This is based on 59 anonymous reviews submitted on Glassdoor.

What are the top reviewed jobs at Transcom WorldWide?

Customer Service Representative (390) , Customer Service Representative (CSR) (177) , Technical Support Representative (83) , Technical Support (63) , Team Leader (55) , Technical Support Advisor (44) , Customer Service Agent (43) , Tech Support (28) , Technical Support Specialist (27) , Tech Support Representative (23) , IOS Technical Support Advisor (20) , Call Center Agent (19) , Customer Service (18) , Customer Support Representative (16) , Customer Service (CSR) (14)

What are the pros of working at Transcom WorldWide according to real employee reviews?

"Totally work from home which is great" ((in 179 reviews)); "Good benefits as they care for their employees and their families" ((in 89 reviews)); "Training was good and paid." ((in 75 reviews)); "Great people and friends" ((in 72 reviews)); "Great colleagues and no extra hours/work needed." ((in 59 reviews))

What are the cons of working at Transcom WorldWide according to real employee reviews?

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 145 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 87 reviews)); "stressfull no work life balance" ((in 26 reviews)); "Long hours to sit and work" ((in 22 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 22 reviews))

Transcom WorldWide Manila reviews

3.5

74% would recommend to a friend

(59 total reviews)

Brian Johnson

11% approve of CEO

43% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity and inclusion

3.7

Work/Life balance

3.5

Culture and values

3.5

Senior management

3.1

Career opportunities

Employees in Manila Manila have given Transcom WorldWide a rating of 3.5 out of 5 stars, based on 59 company reviews on Glassdoor. This indicates that most employees have a good working experience in Manila Manila. The Transcom WorldWide employee rating in Manila Manila is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

59 reviews

2.0

18 Aug 2025

Recruitment Executive Leader/s needs to undergo people management and sensitivity training

Hr-recruitment specialist

Recommend

CEO approval

Business outlook

Pros

Benefits are great – but could be better Supportive team member Helpful managers

Cons

As stated in the headline, when I used to work here, the director for recruitment is hostile towards the team, unapproachable, condescending and not a leader material. This person doesn't care whatever s/he wants to say – which I believe not what transcom believes. Being hostile while mocking your team infront of everyone while saying profane words is such unprofessional.

Transcom WorldWide Response

9mo

Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

4.0

14 May 2025

Great

Research analyst ii

Recommend

CEO approval

Business outlook

Pros

Great pay and they provide allowances for WFH employees

Cons

Not much growth, both in pay and in career

Transcom WorldWide Response

1y

Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

5.0

15 Apr 2025

Great place, great people

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good place to work great people

Cons

nothing I can think of

Transcom WorldWide Response

1y

Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

Viewing 1 - 3 of 59 Reviews

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