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USG Insurance Services

Engaged employer

USG Insurance Services Reviews

3.0

51% would recommend to a friend

(62 total reviews)

Gerald Horton

64% approve of CEO

57% positive business outlook

USG Insurance Services has an employee rating of 3.0 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The USG Insurance Services employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

62 reviews
5.0
10 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Independence Manage own workflow Flexibility Health Benefits Flat management hierarchy

Cons

Lower pay compared to industry average

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USG Insurance Services Response
2mo
Thank you for your feedback. We appreciate you taking the time to share your perspective. We’re glad to hear that you value the independence, flexibility, benefits, and our collaborative, flat management structure. We also understand your comments regarding compensation. We regularly review our pay practices to ensure they remain competitive within the industry while balancing the overall benefits and work environment we provide. We value your feedback and as are always open to having direct communication. Please feel free to reach out to HR to discuss further.
1.0
4 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Absolutely none I guess free lunch when there for horrible training

Cons

Worst company I have worked for in my long career. Zero training. Cut pay lowest paying off all brokers zero communication never set expectation told ramp up period by two months in cut pay and forced to full commission straight blindsided. Only care about numbers but zero help yo achieve never ever work here

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USG Insurance Services Response
2mo
Thank you for taking the time to share your feedback. While we respect that not every experience will be the same, we do want to clarify a few points. We have a structured and comprehensive onboarding program, including an extensive first week of training where expectations, compensation structure, and performance goals are clearly outlined. This is followed by ongoing support through periodic check-ins, as well as continued access to training resources and mentorship from leadership and experienced team members. We also want to emphasize that we genuinely care about our team members and their success, and we strive to provide the tools and support needed to help them grow. Expectations around ramp-up periods, production, and compensation are communicated upfront and reinforced throughout employment. Our goal is to ensure individuals have clarity and support at every stage. We take feedback seriously and continuously evaluate our processes, but it’s important to ensure that information shared reflects the structure and support that are in place. We wish you the best in your future endeavors.
5.0
10 Oct 2025

Great career

Recommend
CEO approval
Business outlook

Pros

work from home options opportunities to advance career value employees

Cons

none I can think of off the top of my head

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USG Insurance Services Response
2mo
Thank you for taking the time to share your feedback. We truly appreciate it. We’re glad to hear that you value the work-from-home flexibility, career growth opportunities, and our focus on supporting our employees. We’re committed to continuing to provide an environment where our team members can grow and succeed, and feedback like yours reinforces that we’re on the right track. Thanks again for being a part of the USG team!
Viewing 1 - 3 of 62 Reviews

Glassdoor has 64 USG Insurance Services reviews submitted anonymously by USG Insurance Services employees. Read employee reviews and ratings on Glassdoor to decide if USG Insurance Services is right for you.