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Uniphore Software Systems

Engaged employer

Uniphore Software Systems Reviews

4.0

75% would recommend to a friend

(487 total reviews)

Umesh Sachdev

79% approve of CEO

73% positive business outlook

Uniphore Software Systems has an employee rating of 4.0 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniphore Software Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

487 reviews
1.0
30 Jun 2024

Slave labour

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get to say you work at an AI company

Cons

Uniphore refuses to pay people what they are worth. They expect you to work to death until the next engineer(victim) comes along.

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Uniphore Software Systems Response
1y
Thank you for your feedback. We understand that your experience might not be what you had hoped for. We are committed to continuously improving the employee experience, so please consider reaching out to us at WeAreListening@Uniphore.com. We genuinely want to hear from you and learn more.
2.0
7 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Team management was among the best in the business and fought for the team regularly. Communication was pretty good for an IT company spanning multiple continents.

Cons

Constant layoffs every 6 months or so, with teams being overworked and underappreciated. It seems like a company that only grows when it buys other companies and strips them bare. Has no loyalty towards the smaller customers and only works to appease the larger contracts, even moving away from the original business ethos.

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Uniphore Software Systems Response
1y
Thank you for your feedback and contributions to the company. If you have any additional thoughts or suggestions, please don't hesitate to reach out to us at WeAreListening@Uniphore.com.
1.0
11 Jul 2025

A Lunatic Asylum

Recommend
CEO approval
Business outlook

Pros

Umesh works incredibly hard every day, travelling the world and telling people how amazing he is. Product leadership is so strong nobody can remember the CPOs name and the resulting roadmap looks like a mobius strip except changing direction every 6 months. This is great synergy because nobody then notices that Development are completely unable to deliver anything.

Cons

Uniphore have been around for 17 years and you would expect them to be a mature organization, primed and ready to take the big leap into the next phase of their journey. Unfortunately you'd be wrong and find that they have the organizational maturity of a Labrador puppy. Service Delivery has some excellent people, fewer and fewer lately because they keep asking awkward questions like "why does the whole platform go down twice a week and nobody do anything to stop it" and then vanishing.

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Uniphore Software Systems Response
10mo
Thank you for taking the time to share your perspective. We’re sorry to hear that your experience at Uniphore was disappointing. Feedback like this is taken seriously as we continue working to improve. If you're open to sharing more, please reach out to WeAreListening@Uniphore.com.
Viewing 1 - 3 of 487 Reviews

Glassdoor has 525 Uniphore Software Systems reviews submitted anonymously by Uniphore Software Systems employees. Read employee reviews and ratings on Glassdoor to decide if Uniphore Software Systems is right for you.