Uniphore Software Systems Reviews

Constant layoffs every 6 months or so, with teams being overworked and underappreciated. It seems like a company that only grows when it buys other companies and strips them bare. Has no loyalty towards the smaller customers and only works to appease the larger contracts, even moving away from the original business ethos.

Uniphore have been around for 17 years and you would expect them to be a mature organization, primed and ready to take the big leap into the next phase of their journey. Unfortunately you'd be wrong and find that they have the organizational maturity of a Labrador puppy. Service Delivery has some excellent people, fewer and fewer lately because they keep asking awkward questions like "why does the whole platform go down twice a week and nobody do anything to stop it" and then vanishing.