Upsight Reviews

3.9

70% would recommend to a friend

(53 total reviews)

Andy Yang

76% approve of CEO

62% positive business outlook

Upsight has an employee rating of 3.9 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upsight employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

53 reviews
2.0
29 Aug 2017

Going downhill

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- company perks are excellent, holiday bonus and fitness reimbursement are hard to match. lots of flexibility for work: life balance too. - Great office - a great culture is projected and usually lived up to. The socials are great and well attended. - teams mix well and usually always happy to help anyone else.

Cons

- Product is complicated and product team doesn't build for customer nor market requirements. They are on their own path to building something 99% of people don't want. - Lacking behind all competitors and prices themselves out of every deal. Still lacking despite 2 acquisitions/mergers. - "In" crowd of upper management and selected others. Expect to play hard-ball office politics with anyone in a management position. - All sales leads are done with outbound efforts, there is no top funnel of inbound as the company ignores this approach. - Many more...

2.0
15 Jun 2012
Recommend
CEO approval
Business outlook

Pros

Kontagent is located in a beautiful office downtown San Francisco with 360 degree views of the city. They go to a lot of effort to hire great people, which includes a full day of interviews, a skills test, a personality fit exam, and lunch with some current employees. Everyone that you talk to at Kontagent will tell you that they love their job. And it is, I loved it when I worked there. The pay was competitive (though slightly below market -- this might have changed), the benefits were good, and best of all its just fun working with great people.

Cons

Kontagent has a secret "try-before-you-buy" approach that they do not disclose during interviews. I only know this is in effect for Account Management / "Customer Success" positions, but its possible this could be in effect for other positions as well. Here's what they do: the first month of your employment you're allowed to settle in and learn the ropes. This is normal and you'll have that "new hire high". By the second month, your performance will start to be graded. You might get told that there are some things you need to work on, but by and large it will seem like simple critiques rather than a quarterly performance review. After two - three months, if you haven't "passed" their internal benchmarks, whatever they may be (it will not be apparent to you what they are), you will be taken into an office at the end of a full workday and be told they have made the decision to let you go. No feedback, no proof of any wrongdoing or ineptitude....just a cobra packet and a check.

2.0
14 Sept 2015

Bittersweet

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, vacation policy, free lunch...what I liked most about Upsight was the people until they all disappeared due to layoffs

Cons

Things change too abruptly. Layoffs happen too often and handled very poorly. Why hire good legitimate folks when they won't be around for long. Not a very stable environment.

Viewing 1 - 3 of 53 Reviews

Glassdoor has 58 Upsight reviews submitted anonymously by Upsight employees. Read employee reviews and ratings on Glassdoor to decide if Upsight is right for you.