25 Apr 2018
Utilize Response
8yWow that is horrible to read. We are really sorry you feel that way.
As an existing employee we would always rather discuss these frustrations face to face before getting to this stage, but understand why you might not want to. Using times like the senior management open door sessions (the last one on the 24th April), regular team meetings, one to one appraisals, daily huddles and regular team events (EG weekly football, team building days, meals out etc) to feedback these feelings would always be encouraged. Or simply grabbing someone for a chat (this is a key reason why we have all tiers of management sat in the open office and not locked away in ivory towers).
We are sorry you feel this is a last resort and you can’t approach any of the management team using one of those methods but thank you for the feedback none-the-less. It is better than being silent and not giving us the opportunity to address this perception and the points you raise.
As always we are committed to creating a great place to work (and thereby a great place to be a customer) and we will work with you to ensure this perception is turned around. We look forward to resolving all these points together as a team.
