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Virgin Atlantic Reviews
Updated 25 Nov 2023
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Full-time, Part-time
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Found 946 of over 979 reviews
53% Recommend to a Friend
53% Approve of CEO
Found 939 of over 979 reviews
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Recommend to a Friend
Approve of CEO
Shai Weiss
329 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- 5.022 Nov 2023Cabin CrewCurrent Employee, more than 10 yearsLondon, England
Pros
See the world and get paid to do it. Exhausting but great fun - we have the best crew in the world!!
Cons
Tiring and the pay isn't great
- 5.023 Aug 2023Cabin CrewCurrent Employee, more than 3 yearsLondon, England
Pros
Virgin Atlantic cabin crew are passionate and dedicated to delivering exceptional customer service. You must have a minimum of twelve months customer service experience at the time of application. Higher Secondary Certificate in three subjects with a pass. (Equivalent GCSE system in the UK) Fluent in spoken Hindi along with written and spoken English. You have the right to live and work in the country where the role is located. You can swim 25 metres unaided. You will need to be able to tread water whilst putting on and manually inflating a life jacket and board a raft from the water without assistance using a rope ladder. You have no live or unspent criminal convictions or cases pending. You can reach up to 210cm high without shoes, standing on tiptoes if needed. This is the height of our overhead lockers where some emergency equipment is stowed onboard. You're able to get into the brace position in a 45cm high seat with your feet flat on the floor (without shoes) and comfortably secure your harness without the use of an extension seatbelt Have existing proof of right to live and work in India Have a valid passport which permits you to travel to the UK 18 years of age minimum requirement Be willing to travel to Delhi to complete a swimming assessment during October 2023 Be committed to undertaking a rigorous 5-week training course in the UK
Cons
no down side, one of the best airline.
- 1.02 Nov 2023Cabin CrewCurrent Employee, more than 10 yearsHeathrow, England
Pros
Around 50% of the crew are the only thing that is good at the company. The loyalty of crew is fantastic & we look after each other.
Cons
Extremely poor management team who have zero interest in the well being of the customer facing staff. Happy to penny pinch in every way apart from their own income. Moral is at an all-time low with Management denying there are any issues. So many crew are leaving that they cannot hire & train fast enough.
2 - 1.020 Oct 2023ManagerCurrent Employee, more than 1 yearCrawley, West Sussex, South East England, England
Pros
Free flight if you can get on the plane
Cons
Lack of clarity on what is required from its employees and who’s doing what. Senior leadership live and work in a bubble, they don’t get why things don’t work and how they can help improve the situation for its staff.
1 - 5.016 Nov 2023Travel ConsultantCurrent Employee, more than 3 yearsArnold, England
Pros
- Staff Travel Benefits - Great team to work with - Incentives - training always available - Support when wanting to progress - No day is the same
Cons
- hard to break away when on days off if something important is looming
- 1.025 Nov 2023Flight AttendantFormer Employee, more than 1 yearLondon, England
Pros
Visit new places and locations
Cons
Poor management Lack of welfare and support for staff Don’t go sick because you’ll get investigated and treated like a criminal Poor salary
- 1.019 Oct 2023Cabin CrewFormer Employee, more than 3 yearsHeathrow, England
Pros
The crew and a nice uniform
Cons
Terribly ran. Most flight are minimum crew, doing endless services but for no real reward. Company only cares about profit and not giving the crew the tools to do their jobs. There is no progression, they just make you jump through hoops but for no reward. I really regret choosing virgin to work for after being made redundant from my previous airline, I really wished I focused my energy and enthusiasm on another airline who treat their crew with respect
1 - 1.07 Nov 2023OperationsCurrent Employee, more than 8 years
Pros
Flights if can get on, cutting these back
Cons
Looks like more cuts are incoming, losing money whilst ignoring the staff who are pointing out flaws. Throwing money away as a way to keep custom.
- 5.012 Nov 2023Personal Holiday AdvisorFormer EmployeeCrawley, West Sussex, South East England, England
Pros
Great pay, friendships and benefits
Cons
Some management focused on sales more than employee morale.
- 5.031 Oct 2023Cabin CrewFormer Employee, more than 1 yearLondon, England
Pros
Best company I have ever worked for. Miss it so much! Happy, engaged staff. Great perks including staff travel.
Cons
No cons at all from me!
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Virgin Atlantic Reviews FAQs
Virgin Atlantic has an overall rating of 3.4 out of 5, based on over 979 reviews left anonymously by employees. 53% of employees would recommend working at Virgin Atlantic to a friend and 46% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
53% of Virgin Atlantic employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Virgin Atlantic 3.0 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.
