WEX Reviews

3.3

57% would recommend to a friend

(960 total reviews)

Melissa Smith

41% approve of CEO

40% positive business outlook

WEX has an employee rating of 3.3 out of 5 stars, based on 960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WEX employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

960 reviews
1.0
10 Feb 2016
Recommend
CEO approval
Business outlook

Pros

There are 'some' great people/ mangers at WEX. The development team is good at what they do, if you happen to work in Hammersmith office, you'll come across one of the best managers I have found to date. (Considering he hasn't left yet).

Cons

Where do I start with WEX, I have never come across a company where the people in the company are so self involved, self serving and extremely petty. They had found out I had posted an initial negative review and was ordered to take it down, as it was giving them a bad image. However, I shall keep this one up no matter what they say. During my time at WEX there were waves of people leaving the company (mostly folks from the Hammersmith office), they put this to the company growing and restructuring. However, that was simply not the case, most of those that left especially the Hammersmith office was because they were unhappy, under-appreciated, treated like a (metaphorical) modern day slave. We're not really updated on who leaves the wider company or who joins us, it's like a game of Russian roulette, trying to guess the new person on the other end of the line. This was especially disruptive when it came to delivering requirements as you didn't know whether the people you were working with were still going to be there in the next 2 weeks or so. Senior project managers have no clue as to what they want, they don't listen to people who have expert knowledge in their field, instead they are put down and told 'they don't know the user'. This happened to me on multiple occasions, and it wasn't a freak occurrence. Culture does not exist at WEX, at all. You're there as a worker drone, and once the clock strikes 6. You're let free, however if you're in finance that's not the case, you'll be working until 9pm/10pm. Even though you're contracted hours are until 6. Overtime? forgot about it. Furthermore, personal hygiene is a huge issue in WEX, especially in development where it involves working with people in a close proximity, at one point I was about to faint due to the off-putting body odour of one my ex-colleagues. In conclusion, working for WEX is like Donald Trump banning Muslims or calling Mexicans 'rapists' and 'killers' - absolutely pointless. So please, if you take anything from this review, please tread carefully when applying to work for WEX.

2.0
10 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Role is fully remote (so that you do a lot of overtime and on-call hours) and starting salary was okay for someone right out of college (but you will never earn much more)

Cons

Check the stock price over the last five years. The C suite approach is "Move fast and break things. If it goes well, we'll get a nice bonus. When it doesn't, we'll layoff a few hundred employees and still get a nice bonus" They have no clue what they're doing. Constantly jumping over to the next big thing, it brings no growth and then they layoff hundreds of people as a result. They're now DESPERATELY pushing AI as if that'll solve their problems. When it doesn't, be ready to lose your job. I've been here a few years and I think this is the third or fourth layoff cycle I've seen. The C suite pretend to care every time they do it but then they make more poor decisions on the future of the company and do it all over again. Why would they care when you're the one who will have to face the consequence of their poor decision making? Separately form that: - Overtime is an expectation. You're expected to be on-call basically every weekend in case something goes wrong - Pay rises are capped at about 3% (regardless of what inflation is lol) - Outdated tech stack, you won't get to improve your skills here - They change performance metrics so you don't get a good bonus because we're now moving over to a new system - Super fake mega-corp vibe (We have all these programs for our employees (but don't use ANY of them or else)) - They offer salary bands for roles but don't actually do anything if you're below the minimum for your role

1.0
21 Aug 2017

Really negative experience (only one in my career)

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I cannot think of any

Cons

Acceptance of patronising and rude behaviour by leadership; depressing superficial unfriendly navel gazing company culture; unofficial people strategy all about how to make staff work maximum hours

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