WeConnect Reviews

3.6

61% would recommend to a friend

(63 total reviews)
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Brad Libby

78% approve of CEO

56% positive business outlook

WeConnect has an employee rating of 3.6 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WeConnect employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

63 reviews
2.0
22 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Company vehicle, good pay, work on your own unless your metrics are slipping in which case you'll hear from and see your FSM at your jobs often, Dental and Eye benefits are decent. You are on the go instead of stuck in an office and get to meet new people everyday.

Cons

You're schedule will change from 5 day work weeks to 6 days with little to no notice and they will expect you to accommodate no matter if you have plans or not, your family time means very little to them. They will make you drive to the shop weekly and monthly to get equipment and do vehicle audits or for meetings that could've been easily held over Skype or with a simple email. You're only as good to them as your metrics, if those slip then you are called out for it and your job status will be held over your head until your metrics become more satisfactory. You WILL work in every type of inclement weather and road conditions, there are NO days called off for either of those reasons. The only condition that you won't work in is lightening, but in those cases you'll be expects to just wait it out and start work after it's cleared the area, no job rescheduling. Your pay will be based on how good your metrics are. Your company vehicle is likely to look like it just returned form a crash up derby. They will decline your vacation or restrict anyone form taking vacation time if it's too busy and they try to detour you from taking any between May to September.

1.0
22 Mar 2017
Recommend
CEO approval
Business outlook

Pros

The pay is great, if you're willing to put in the time and effort. You can make very good money as a technician. Many of the staff and Field Service Managers are truly invested in the future of the employees there. Benefits are available, and they are acceptable.

Cons

I didn't mind the long days, or working on weekends. That's part of the industry. But from the top down, there is a culture of unprofessionalism that is disgusting. Many of the managers route the technicians they don't like in such a way that those technicians are driving an hour or more between jobs. The purpose of this is to get those technicians to quit. The reasoning could be as simple as "He's a fat slob who works too slow". As long as you "drink the kool-aid" you're safe though. All in all, this company is a disgrace to the industry.

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WeConnect Response
8y
Thank you for providing this valued feedback. The WeConnect managers work with our technicians to establish territories that we believe to be fair for all employees. We hope the WeConnect culture provides an opportunity for open communication between technicians and management, especially if an employee is not satisfied.
2.0
13 Jan 2017

Field service tech

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pays good but no home life at all. Good for people with no family. Lots of overtime and late nights

Cons

Very bad management. Terrible training program. If u thought you were gonna install dish you were wrong. You are a salesman.

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WeConnect Response
9y
Thank you for taking the time to provide advice. In recent weeks we have made changes to allow Field Services Managers (FSMs) more time in the field. The changes also included formal development plans to help Home Entertainment Specialists be successful in the field. We hope this helps with training and provides greater resources for our technicians.
Viewing 1 - 3 of 63 Reviews

Glassdoor has 69 WeConnect reviews submitted anonymously by WeConnect employees. Read employee reviews and ratings on Glassdoor to decide if WeConnect is right for you.