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      Wecasa

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      Wecasa Reviews

      3.7

      65% would recommend to a friend

      (12 total reviews)

      51% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      12 reviews
      1.0
      29 Jul 2024

      Be careful when you work for Wecasa

      House cleaner
      Recommend
      CEO approval
      Business outlook

      Pros

      You can work when you want

      Cons

      Low pay No way of directly speaking to someone at the company Rude customers who give you 1 star out of spite or pettiness Pay does not reflect money you spend on travel or products No training No support when you have difficult customers. Wecasa do not listen to your perspective as a cleaner. Wecasa take far too much of a cut when they do very little to help or support you You can never just call or email anyone Low pay that is just above the minimum wage and is not the London living wage. Wecasa do not ever negotiate to remove unfair 1 star reviews. You just get left with unfair, unjust feedback that brings your ratings down. Poor advice or what products or tools you need

      avatar
      Wecasa Response
      1y
      Thank you for sharing your feedback. We’re sorry to hear about your challenges. We encourage you to reach out directly to our support team if you're facing any issues with customers. Your concerns are important to us, and we are committed to improving communication and support for all our workers. 💪 L'équipe Wecasa ✨
      1.0
      15 Dec 2025

      A dangerous job where entitled clients take advantage

      Cleaner
      Recommend
      CEO approval
      Business outlook

      Pros

      - Can choose your own work hours - If a client cancels last minute you get some money

      Cons

      Everything else is a con from the fact you're expected to provide some cleaning products which clients take for granted to clients booking 2.5 hour cleans knowing full well their place needs a 4 hour clean forcing you to stay longer because you know it'll look unfinished. Overall I wouldn't recommend. I had a Swiss socialite who lived opposite Buckingham palace give me half a mop and try not to pay me . The worst people were the ones who lived in exclusive places. Often clients could be abusive and nasty.

      1.0
      7 Dec 2022

      Poor leadership, no training, very unsupportive

      Domestic cleaner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. They don’t support there staff.

      Cons

      Quick to blame you when the Customer takes advantage, no appreciation No proper communication channels, no contact details , they appear to operate illegally, under the radar. No registered office address

      avatar
      Wecasa Response
      3y
      Hello, I see that you are not satisfied with the partnership and am sorry about this. Our mission as a company is to help independent workers find clients and we try our best. You can communicate with our pro help service via the app or by phone if you have any issues. Be reassured we do not operate illegaly as we are a registered company Kind regards
      Viewing 1 - 3 of 12 Reviews
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      ReviewsWecasa reviews

      Glassdoor has 78 Wecasa reviews submitted anonymously by Wecasa employees. Read employee reviews and ratings on Glassdoor to decide if Wecasa is right for you.