The best company of this size I've worked for
Pros
I've loved working at Wildstar for nearly 4 years. As part of the senior team I have some insight into how hard the owners, execs and HR try to make it a good place to work. They want the best people, they want people to have opportunities to advance and they want to retain the best people as much as they can. Unfortunately, it can't always be perfect. I see reviews about unfairness and toxicity and it's frustrating. I've worked in television since the late 90s, this company isn't close to even starting to be toxic. It's just not possible to please everyone and the entitlement shown by some people astounds me. No, it isn't possible to make sure all systems run perfectly all the time and yes, sometimes decisions can feel unfair. There are always people to talk to and anyone can give feedback. It doesn't just get ignored, I've been part of senior team meetings where feedback has been discussed in order to resolve or improve issues people have raised. However, that doesn't automatically mean the response or outcome is going to be what an individual wants it to be. It's a business and there are a thousand considerations in the day to day running of it that the majority of people are unaware of. Of course people will have their own perspective and experience. Mine has only ever been positive and over my time here and I've certainly used the training, policies and systems in place to improve my managerial techniques. Wildstar also make some brilliant programming!
Cons
It isn't a con for the company, it's just a reality of television. During periods or uncertainty in the industry and a lack of new commissions, talent retention isn't always been possible.