Wiley Reviews | Glassdoor.co.uk

Wiley Reviews

Updated 18 Oct 2019

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3.1
StarStarStarStarStar
Rating TrendsRating Trends
45%
Recommend to a Friend
72%
Approve of CEO
Wiley CEO 	Brian Napack (no image)
Brian Napack
108 Ratings
Pros
Cons
  • "Admissions Upper Management is unapproachable(in 38 reviews)

  • "New ownership no room for growth lots of lay offs(in 25 reviews)

More Pros and Cons
  1. "Leading the way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wiley full-time for more than a year

    Pros

    Forward-thinking environment looking to always improve on the current status Agile working becoming the norm when working across Global locations and functions.

    Cons

    US HQ can lead to delays in key decisions.

    Advice to Management

    Continue to stride towards the new vision and philosophy,

    Wiley2018-10-05

    Wiley Response

    November 19, 2018Director

    Thanks!!!

  2. Helpful (1)

    "Still the best job I have had, but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Publisher in Oxford, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Wiley full-time for more than 5 years

    Pros

    Wonderful colleagues. Outstanding opportunities for entrepreneurship - in my case shaping a successful publishing programme. Great place to learn on the job and from others.

    Cons

    Senior management very poor unfortunately. A total lack of understanding of what makes the publishing business profitable now and will do so in the future (content!). Business basics jettisoned in favour of advice from consultants whose closest equivalents are possibly the quack doctors of the past. IT infrastructure completely inadequate.

    Advice to Management

    None. The results must end up being poor enough for the Board to realise that there is a serious senior management problem and intervene more forcefully.

    Wiley2019-10-18
  3. Helpful (1)

    "Good People and Family culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wiley full-time for more than 8 years

    Pros

    I worked at Wiley for long time which is possible due to the people and family based culture surrounding your work. Always had growth opportunity as far as you are showing your willingness to do challenging Jobs

    Cons

    Big organisation so decision making and process defining is a time consuming which sometimes demotivates people.

    Wiley2019-09-19

    Wiley Response

    October 1, 2019Director

    Thanks for the great review! We appreciate you taking the time to put down your thoughts and please know that we do read them and take people's opinions to heart.

  4. "Friendly environment, slow HR processes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Oxford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wiley full-time for less than a year

    Pros

    Everyone is super friendly You have a lot of systems that make your day to day management easy Team environment

    Cons

    Processes for HR can be very slow, they don't have a clear career progression strategy

    Advice to Management

    Be clear with new hires and set realistic expectations

    Wiley2019-09-17

    Wiley Response

    October 1, 2019Director

    Thanks for the review! Couldn't agree more - Wiley people ARE super friendly! Hopefully that helps makes any slow processes you encounter that much easier to bear. But also please feel free to reach out to your HR Business Partner and make them aware of the challenges you're having. They're here to help!

    Show Less
  5. Helpful (4)

    "Great social life and communities but poor management and leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Editorial Assistant in Oxford, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Wiley full-time for more than a year

    Pros

    opportunities for social events community groups such as Generation Wiley end-of-year bonus

    Cons

    very poor line management no interest in personal development by senior staff very bad communication of restructuring plans chances for promotions differ widely per department

    Advice to Management

    provide management training

    Wiley2019-07-25
  6. Helpful (1)

    "Marketing Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wiley full-time

    Pros

    Great company atmosphere with lots of societies and schemes to get stuck into. Good work/life balance with wfh options.

    Cons

    Lots of unnecessary meetings, takes a long time to get projects moving.

    Advice to Management

    Listen to those who do the manual work day in day out, as they are the ones dealing with the processes and systems in place.

    Wiley2019-05-15

    Wiley Response

    June 22, 2019Director

    Thanks for the great review! You raise an important point; listening is critical to maintaining a healthy dialogue between all parts of the company, and it's why we read these Glassdoor reviews!

  7. Helpful (7)

    "Good place to work but constant restructuring for many years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wiley full-time for more than 10 years

    Pros

    A lot of intelligent, friendly colleagues. Good income. Nice enough workplace environment

    Cons

    Constant restructuring over too many years has created a lot of job uncertainty for many people. Too many changes of top level management who then restart the same process all over again.

    Advice to Management

    Create a more stable upper management, and don't allow new senior leaders to make any reductions to staffing for a minimum 2 years - since most of them offshore all the experienced roles then leave within 2 years creating a massive knowledge gap with no consequences for the leaving VP

    Wiley2019-04-27

    Wiley Response

    June 22, 2019Director

    Thanks for taking the time to write. Industry change is challenging and can create a lot of uncertainty. Navigating that so that all employees are informed and (hopefully) aligned with the company strategy is equally challenging. Thanks for taking the time to let your voice be heard. We're doing everything we can to ensure that we offer a stable, supportive environment.

    Show Less
  8. Helpful (8)

    "Sorry to see this happening"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Wiley full-time

    Pros

    Colleagues in local office, work travel opportunities, reasonable autonomy for your daily routine

    Cons

    Increasing bullying by senior managers who became steadily more remote from middle to junior colleagues in culture and customer care. To progress, clearly, what mattered was who you knew rather than what you knew - or could do. Erosion of the personal in favour of corporate speak. Increasingly biased towards the US rather than global in outlook. Very unfair differentials in pay - e.g. women and non-US colleagues... paid much more poorly.

    Show More

    Advice to Management

    Listen (not just to 'the shareholders', which is mostly the management anyway)

    Wiley2019-03-14
  9. Helpful (4)

    "Poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Chichester, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Wiley full-time for more than 3 years

    Pros

    Wiley deservedly enjoys a great reputation for the quality of editorial content. Good benefits and work/life balance.

    Cons

    Poor leadership: constant knee-jerk changes in the last couple of year that don't seem to support progress and innovation but just managers trying to hit targets at the last minute. Critical decisions seem arbitrary and without a solid business planning. The top vision from the CEO gets blurred as it is cascaded down. Big gender pay gap that is not effectively addressed.

    Wiley2019-03-19
  10. Helpful (1)

    "Fantastic company, benefits, flexibility... craves a bit of stability and direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wiley full-time

    Pros

    Flexible working and family attitudes. Invests in people; do a good job and they'll reward and push you. Plenty of opportunities to move around.

    Cons

    A lot of change in the top of the organisation for several years now. Strategy could be clearer and better-aligned to the needs of customers. Innovation seemingly non-existent, and old systems holding this back.

    Advice to Management

    Decide - is content really an asset you're going to develop? If yes, why? Get product managers who have valuable and transformational ideas. If no, divest; make it as cheap and fast as possible to produce. Just be weary of 5, 10, 20 years in the future if you take the latter option.

    Wiley2019-01-15
Found 902 reviews