Wiley Reviews

Updated 31 Jul 2020

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3.3
55%
Recommend to a Friend
76%
Approve of CEO
Wiley President and Chief Executive Officer 	Brian Napack (no image)
Brian Napack
145 Ratings
Pros
Cons
  • "Constant restructure with no benefit, feels just like it's upper management trying to make a mark and then move on(in 40 reviews)

  • "Employee loyalty is thrown out of the window, low pay, predictable and no room for growth(in 26 reviews)

More Pros and Cons
  1. "Strong company culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Analyst in Chichester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wiley full-time for more than a year

    Pros

    Very strong retention culture. Good career environment.

    Cons

    Dated data systems and a relative slow change and proactive reaction.

    Wiley Response

    June 11, 2020Talent Brand Partner, Talent Acquisition

    We are pleased you had great experiences working at Wiley.

  2. COVID-19

    "Inequality in pay and workload but caring company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Wiley full-time for more than a year

    Pros

    -Positive social culture -Supportive environment especially in times of need (Brexit, Covid, family issues)

    Cons

    -Very large inequality in pay and bonuses and workload between teams -Effectively no career opportunities in finance -Long hours unrewarded -Poorly organised procedures, bureaucratic

    Continue reading

  3. Helpful (3)

    "Frustrating"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Managing Editor in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wiley full-time for more than 10 years

    Pros

    Colleagues are great to work with

    Cons

    Constant restructure with no benefit, feels just like it's upper management trying to make a mark and then move on. There's never consideration for the staff on the ground floor who have to deal with the changes, who never have their opinions considered. Extreme outsourcing has resulted in lesser standards and quality in service.

    Continue reading
  4. Helpful (2)

    "So much talent right under their noses going to waste :("

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Editor in Chichester, England
    Doesn't Recommend
    Neutral Outlook

    I worked at Wiley full-time for more than 3 years

    Pros

    A really old, established business, lots of opportunities to move around within the company.

    Cons

    Great people trying to do great things, but hampered by clueless management.

    Wiley Response

    June 11, 2020Talent Brand Partner, Talent Acquisition

    Thank you for your feedback, I'm disappointed to hear about your experiences. Wiley is always looking for ways we can enhance our development.

  5. "Only been there a short time, but I’ve found it a great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Journals Publishing Assistant in Oxford, England
    Recommends
    Approves of CEO

    I have been working at Wiley full-time for less than a year

    Pros

    Caring and helpful management. Good salary. Lovely team of people. Great facilities in Oxford.

    Cons

    Working from home isn’t as accepted and normal as I was led to believe

  6. "Considerate, employee centric Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Specialist in Chichester, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Wiley full-time for more than 5 years

    Pros

    Great benefits, looks after employees - well defined career paths, great internal development and beautiful offices in Chichester (if somewhat quiet!). Excellent Work Life Balance.

    Cons

    Bureaucratic, sometimes stale - meaning career path bottlenecks (staff are often lifelong Wiley employees). Decision making can be frustrating.

  7. "Supportive family organisation"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Product Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wiley full-time for more than 8 years

    Pros

    Wiley end product matters: seeks to educate and save lives; Supportive of flexible working patterns

    Cons

    Can sometimes suffer from slow-moving decision making

  8. Helpful (5)

    "Still the best job I have had, but..."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Publisher in Oxford, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Wiley full-time for more than 5 years

    Pros

    Wonderful colleagues. Outstanding opportunities for entrepreneurship - in my case shaping a successful publishing programme. Great place to learn on the job and from others.

    Cons

    Senior management very poor unfortunately. A total lack of understanding of what makes the publishing business profitable now and will do so in the future (content!). Business basics jettisoned in favour of advice from consultants whose closest equivalents are possibly the quack doctors of the past. IT infrastructure completely inadequate.

    Continue reading

    Wiley Response

    November 12, 2019Director

    Couldn't agree more that Wiley colleagues are among the most wonderful aspects of the company! Thanks so much for the feedback and please know that we take everything posted here to heart.

  9. Helpful (1)

    "Sales Operations Administrator"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chichester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wiley full-time for more than 3 years

    Pros

    Good pay, not stressful, relaxed working environment, allowed to work from home as and when needed

    Cons

    Office is very quiet, no team spirit, dated and dark office, needs more natural light

    Continue reading

    Wiley Response

    November 12, 2019Director

    Providing flexible working arrangements so that employees can maintain a healthy work/life balance is extremely important and we believe it helps enhance the workplace and supports creativity and productivity. Thanks for taking the time to leave a review!

  10. Helpful (1)

    "Good People and Family culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wiley full-time for more than 8 years

    Pros

    I worked at Wiley for long time which is possible due to the people and family based culture surrounding your work. Always had growth opportunity as far as you are showing your willingness to do challenging Jobs

    Cons

    Big organisation so decision making and process defining is a time consuming which sometimes demotivates people.

    Wiley Response

    October 1, 2019Director

    Thanks for the great review! We appreciate you taking the time to put down your thoughts and please know that we do read them and take people's opinions to heart.

Found 963 reviews