Does Zoës Kitchen pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoës Kitchen employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Zoës Kitchen. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Zoës Kitchen?

52% of Zoës Kitchen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoës Kitchen 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zoës Kitchen?

Shift Leader (74) , General Manager (69) , Cashier (46) , Hostess (28) , Host (20) , Cook (19) , Line Cook (16) , Shift Lead (16) , Assistant General Manager (15) , Manager (14) , Shift Manager (13) , Assistant Manager (12) , Host/Cashier (12) , Hostess/Cashier (12) , Front of House Staff (11)

What are the pros of working at Zoës Kitchen according to real employee reviews?

"You get a free meal with every shift and at some stores discounts if you come in when not working." ((in 45 reviews)); "Free food and that’s it" ((in 39 reviews)); "flexible hours if you are a part time cashier or host" ((in 32 reviews)); "Great people and fun atmosphere to work in." ((in 28 reviews)); "Start up mentality so it’s fast paced but balanced with fun and a great culture." ((in 22 reviews))

What are the cons of working at Zoës Kitchen according to real employee reviews?

"Bad management of staff." ((in 52 reviews)); "Not many hours if low sales; The higher your pay, the less hours you got typically;" ((in 50 reviews)); "Micromanaging by corporate: FOH managers have to complete four (4) temperature checks daily, with another being added in soon for hot items." ((in 27 reviews)); "Poor upper management; there is no emphasis on employee satisfaction" ((in 11 reviews)); "Employees that have been there have not had a raise for 2 years and started to leave." ((in 11 reviews))

What are the top reviewed Zoës Kitchen locations?

Portsmouth , Pontypridd , Liverpool

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Zoës Kitchen

Zoës Kitchen Reviews

3.5

52% would recommend to a friend

(717 total reviews)

Brett Schulman

57% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (717 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zoës Kitchen has an employee rating of 3.5 out of 5 stars, based on 717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoës Kitchen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

717 reviews

1.0

16 Dec 2025

good

Waitress

Recommend

CEO approval

Business outlook

Pros

good manager to work for

Cons

bad staff to work with

5.0

17 Aug 2025

Great

Chief executive officer (ceo)

Recommend

CEO approval

Business outlook

Pros

Awesome place to work. Very happy

Cons

None at all to be honest

5.0

30 Jun 2022

it was ok

Pot washer

Recommend

CEO approval

Business outlook

Pros

nice staff and people there

Cons

high intensity and lots of stress

Viewing 1 - 3 of 717 Reviews

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