Does Zola pay their employees well?

According to anonymously submitted Glassdoor reviews, Zola employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Zola. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Zola?

45% of Zola employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zola 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Zola?

Customer Service Representative (6) , Marketing (6) , Software Engineer (4) , Customer Support Representative (3) , Senior Software Engineer (3) , Anonymous Employee- Former Employee (2) , Administrative Assistant (2) , Buyer (2) , Customer Service Agent (2) , Intern (2) , Inventory Assistant (2) , Lead Engineer (2) , Manager (2) , Merchandising (2) , Product (2)

What are the pros of working at Zola according to real employee reviews?

"The people are great and the company is always trying to plan fun events." ((in 26 reviews)); "I joined the team this year, and in my immediate team of 12, I was the newest employee: the next newest employee had been here for 5 years." ((in 11 reviews)); "The leadership team is experienced and knows what they are doing." ((in 9 reviews)); "Everyone I have interacted with is friendly and very intelligent." ((in 7 reviews)); "No politics." ((in 3 reviews))

What are the cons of working at Zola according to real employee reviews?

"Also delayed yearly comp raises due to layoffs." ((in 4 reviews)); "Lack of diversity and care for retaining diverse employees." ((in 4 reviews)); "Leadership often talks about burnout, not working on weekends, etc., but in reality putting in long hours is the behavior that is ultimately rewarded." ((in 3 reviews)); "Extremely low wages" ((in 3 reviews)); "Montreal's office has a really toxic environment with bad management" ((in 3 reviews))

What are employees saying about Zola redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zola redundancy and their outlook for job security at Zola in 2026.

Zola Reviews

3.1

45% would recommend to a friend

(120 total reviews)

Shan-Lyn Ma

60% approve of CEO

41% positive business outlook

Ratings by category

3.2

Work/Life balance

3.1

Culture and values

2.9

Diversity and inclusion

2.9

Career opportunities

2.8

Senior management

2.7

Compensation and benefits

Zola has an employee rating of 3.1 out of 5 stars, based on 120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zola employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

120 reviews

5.0

2 Feb 2026

Excellent company to work

Staff software engineer

Recommend

CEO approval

Business outlook

Pros

Team and perks are really good

Cons

Can't think of any cons at the moment

1.0

13 Dec 2025

Exhausted, Underpaid, and Unappreciated

anonymous employee- former employee

Recommend

CEO approval

Business outlook

Pros

I have nothing positive to share. The disadvantages completely overshadow any small benefits. Avoid this place if you want to feel valued.

Cons

The pay is an insult. Employees are expected to shoulder brutal workloads that are overwhelming and unreasonable while receiving a fraction of what their effort deserves. Hard work is ignored, and dedication is met with indifference. The results is feeling invisible, undervalued, and exhausted every single day.

1.0

21 Nov 2025

Unstable environment with shifting expectations and little real support

Software engineer

Recommend

CEO approval

Business outlook

Pros

Some colleagues were genuinely collaborative and tried to help one another.

Cons

Direction changed rapidly and without warning. Tools meant to support the team were unreliable, updates arrived too late to be useful, and employees were often left to decipher incomplete instructions. Instead of building a stable workflow, leadership layered on more pressure without fixing the underlying issues. The constant back-and-forth made it difficult to stay productive, let alone motivated.

Viewing 1 - 3 of 120 Reviews

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Jobs at Zola

Director of Brand Marketing

New York, NY

·

US$165K - US$180K /yr

US$135K - US$155K /yr

(Employer provided)

View job

Senior Business Associate

Senior Manager, B2C Engagement & Retention

New York, NY

·

US$120K - US$130K /yr

(Employer provided)

View job

Zola

Zola Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Excellent company to work

Exhausted, Underpaid, and Unappreciated

Unstable environment with shifting expectations and little real support

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