bluesource Reviews

3.4

62% would recommend to a friend

(26 total reviews)

Simon Wardle

93% approve of CEO

64% positive business outlook

bluesource has an employee rating of 3.4 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The bluesource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

26 reviews
1.0
8 Apr 2019
Recommend
CEO approval
Business outlook

Pros

None relating to any management-initiated schemes spring to mind, unfortunately. There are however some nice people who are always willing to help out, no matter how low you are perceived in the ranks (the old guard, not the influx of idiots that were hired during my tenure).

Cons

Too much time spent talking about decisions - not making any - can't think of a single strategic decision (right or wrong) that was made in the last year - I can list 50+ that were discussed, but none actually enforced. (what have the new management team being doing for nearly 12 months????) Management style : "do as I say not as I do" Employee churn - 20+ people have left the organisation since May'18 - very few have been replaced - but i'm sure this has reflected nicely on the balance sheets. Leaders who act like it's a 20,000+ strong organisation (it's only 70ish) and therefore treat people like they are just a name attached to an email. No pay rises - there haven't been any for 3-4 years - You are always promised a pay review which usually starts and ends like this "no pay rises" - Given the rate of inflation over the last 2 years my take home pay ended up being less on my last month in employment compared to my first month of employment - but hey, who goes to work to get paid, right? If you seek development and progression elsewhere this is also non existent - no budget or time for training or development and i've known colleagues that have asked to spend more time on other technology workloads to develop and flat out been denied only then to bring on board poor/cheap hires to do those projects. There is no way you can win. A series of (TITANIC) errors have been made (some knows, others covered up) that will soon be catching up with the company - sending it crashing into the gutter A preference is given to the new hires, it's almost as if they are hoping anyone that worked at the company pre-May 2018 will just leave so they can get an entire new workforce without having to manage out or make people redundant. Penny pinching which is seeping into every aspect of the company - Sales, Deal reviews, client engagement, resources, marketing, office decor, organisational policies etc... Hiring cheaply - related to the above - as other reviews have highlighted, there has been a certain amount of churn amongst the employee head count, and these people have been replaced with cheaper, less capable hires. Once more, related to the above - Hiring cheaply or even not at all means some key members of staff end up working until 2/3am some evening just to fit in cover for roles that have not been re-hired or cover for new employees that aren't up to scratch. New senior hires that have not taken the time to get to know the industry or business and do not listen to the many. Possibly the worst and most damming aspect of bluesoucre - It is no longer relevant to clients, the marketplace or vendors. They are scrambling to become relevant once again, perhaps too late.

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bluesource Response
7y
Thanks for the review. Disappointed that you worked for Bluesource for all that time and didn't feel you could bring any of this to your line manager or I as I think we could have had a great debate about how to strengthen the business for the future. To answer some of your points: We have a change program that has multiple workstreams to build the business on a strong foundation. This has resulted in changes to roles and positions for a few people which has been unsettling for some. We focus on profit through people and we have brought in new hires to help manage our skills gap in a few areas. I would agree we have not always made the perfect hiring decisions but we deal with issues as we go along. On the other hand we have a number of people who have left Bluesource and returned back to us after working for other companies. The office has recently been refurbished but I am always keen to understand how we can improve it. On pay we monitor the market and ensure we are paying market rate. There have been pay rises for employees who have or are in danger of falling behind the market. This year we are growing our revenues and profit demonstrating a real relevance to our customers and prospects who consistently tell us we offer great value solutions with industry leading people.
2.0
21 Feb 2019

it's getting better......Allegedly

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Location - central London, right next to the new entrance/exits. Easy life - very little accountability for decent comp (overtime even more so) Smart technical team who are world beaters (if only they were given the head space to really shine and lead us)

Cons

Not delivering cutting edge Latch onto trends 3-4 years too late Wrong hires in pivitol positions Lack of investment in the future The focus on EBITDA New management structure consists of robots - think cybermen, no human approach. Under resourced technical teams constantly fighting fires and always under pressure to 'squeeze one more project' into any working week (or weekend) no matter how packed.

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bluesource Response
7y
Thanks for the review. We have recently put senior technical people in charge of product direction as part of building three consulting and support practices. This has the advantage of placing the decisions with the people who understand them and they remain accountable for the performance of their teams and the technologies. This has addresses the issue of accountability you mentioned that in some places was weaker than needed. As you are a current employee it would be great to have this discussion in person so we can build together. Lets talk.
1.0
26 Oct 2018
Recommend
CEO approval
Business outlook

Pros

I got out. You get an hour for lunch (escape time) so you can get some sanity away from the office and middle managers.

Cons

The worst joining process i have ever been through. I joined and was given an email address and told to get on with it. You get no support or guidance the management play mind-games with you, there is no where for you to report these either as the company has no real HR or structure for process like that, they pretend to but those in so called responsible roles work for the company so will find a way to make your claims non relevant. the worst company i have ever worked for. Even during my short time at the company several people were pushed out the back door and made to be escape goats for failings further up the management line. It’s a company where people come in to do there 9-5.30 and go home at 5.29 because they cant stand to be in the office or they work for them instead of working for the common goal of the company. There are some good people working for them but are using it as a stepping stone. bluesource is no one-s long term plan. You can tell everything you need to know about the company just by walking in the office the company hasn’t spent money on the office in a long time (except painting a couple of colums like a nursery school) carpet is gross and over 10 years old, furniture is missmatched, the lift is disgusting and the toilets are so manky some employees use the hotel toilets over the road. the technology you get given is a joke and sometimes i couldnt believe i worked for a IT company with the kit i was expected to use. If you join make sure you have an exit plan and watch your back.

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bluesource Response
7y
Thanks for the review. Since the time this review was made we have had a full change in management and an office refurb. We strongly believe in success through employee engagement which in our definition is the employee and the company getting what they need from working at Bluesource and we are committed to striving to achieve this.
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