eGain Reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
5.0
28 Apr 2025

Great Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great career growth and training support

Cons

You may have a very heave workload

5.0
1 Jun 2023
Recommend
CEO approval
Business outlook

Pros

eGain are an excellent company to work for, with great values and vision. The recruitment process was very smooth, with support, guidance and responsiveness throughout. The working environment is relaxed yet focused, and the people are great to work with. I would highly recommend eGain.

Cons

I cannot find any negatives about the company.

avatar
eGain Response
3y
Hi - thank you for taking the time to share your feedback on the recruitment process! Our team strives for transparency and open communication throughout the whole process and we are glad you were able to reap the benefits. We wish you continued success as you begin your journey with eGain and feel free to share any additional feedback in the future!
5.0
7 Oct 2022

Great Environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Environment and people to work with

Cons

Interview process was tad weird

avatar
eGain Response
3y
Thank you for sharing about your current experience! We are delighted that you are enjoying your experience at eGain and the environment allows you to be a successful in your career. As we continue to grow, we appreciate your feedback on the areas that can be improved in our interview process and and encourage you to continue to share on your experiences.
Viewing 1 - 3 of 532 Reviews

Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.