first direct Reviews

3.9

76% would recommend to a friend

(378 total reviews)

Chris Pitt

81% approve of CEO

71% positive business outlook

first direct has an employee rating of 3.9 out of 5 stars, based on 378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The first direct employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

378 reviews
5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Brilliant customer centric organisation employee focussed and amazing to work for. Fabulous culture people are at the heart of the strategy. A safe place to work with excellent opportunity and benefits

Cons

None this is a forward thinking brand with a great reputation

5.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

It has been amazing working here for the past 1 year met a lot of amazing people and learnt a lot it’s been amazing.

Cons

no cons that i can think of at the moment

5.0
11 Mar 2026

End of year one review

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great workplace, friendly atmosphere, excellent opportunities for learning and development

Cons

I’m unable to find any cons with working here, at present

Viewing 1 - 3 of 378 Reviews

Glassdoor has 391 first direct reviews submitted anonymously by first direct employees. Read employee reviews and ratings on Glassdoor to decide if first direct is right for you.