-There's a ton of pivots in strategy without any planning on making it happen. EI. we made a healthcare vertical that was made effective immediately however, we couldn't define what types of healthcare companies fell to the branch right away. We also changed our entire quoting and proposal system on the fly. We also rebranded as a company within a week, without thought as to rolling over email accounts and how this would effect systems and reporting. This is the norm at hireEZ. There's fantastic ideas without any follow through in thinking. It works for startups, but they're at a pivotal point where they're becoming a big startup. Usually this type of planning wouldn't have such a big impact at a start up, but with new funding, any change has HUGE impacts on everyone and can/did mess up a ton of operations. -The CRO is the Beetlejuice of sales. He's made a ton of sales reps rich, has an unbelievable amount of info when it comes to building sales teams, and has startup experience. The only issue is his offhand remarks. There are regular unprofessional remarks and terminology made. It's very much old-school Texas style remarks. For some people, they're able to look past it, understand the spirit where it's coming from, and continue to work. For other people, it's shocking as you definitely don't hear this kind of stuff in corporate America. It's also hard to embrace, as hireEZ is selling DE&I solutions to corporations and the comments being made aren't very inclusive. Also, imagine the hearing this stuff, having the CHRO drag you into a meeting to address what you've heard (that's right, you don't request the meeting), being told that they have to tag your name as an accountable witness because you've heard these comments and seen these situations play out, but with no actionable insight being able to be made to these stories other than the CRO that you work with daily, know that you've talked with the CHRO. The awkwardness of these situations are incredible and blow Curb Your Enthusiasm awkward situations out of the water. -The SDR team is just starting to actually cold call lists of prospects. In the past they've been able to coordinate times to talk to inbound leads and that's been how AE's built out their pipeline. With the downturn in the economy specifically effecting TA, they're scrambling for pipeline, and are finally having the SDR team focus on cold calling. It's causing friction because Salesforce isn't aligned properly and there's a ton of account crossover, as well as pressure for SDR's to tag themselves on AE accounts even if they haven't done the work, but now AE's have to show that they're self generating accounts, so there's friction in relationships caused due to disorganized messes in leadership. It's a mess and no one in leadership wast to identify these problems or call out elephants in the room. So much friction caused to bottom level employees that can be addressed over a two hour leadership convo.
