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      hyble

      Engaged employer

      hyble Reviews

      4.2

      78% would recommend to a friend

      (45 total reviews)

      78% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.1

      Career opportunities

      4.0

      Culture and values

      4.0

      Senior management

      3.7

      Diversity and inclusion

      3.6

      Compensation and benefits

      hyble has an employee rating of 4.2 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The hyble employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      45 reviews
      1.0
      14 May 2022

      Burnout shop

      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Some good people, though most have now left.

      Cons

      The compensation package on offer is so poor that the engineering team is effectively unable to recruit - particularly at the senior level. And the team is severely understaffed. Severe technichal debt means that the few resources that the team does have are mostly consumed by addressing production bugs. As you'll be working on ill-conceived systems with less experienced coworkers, there isn't a lot of room to develop your skills. The engineering function at MRM has deep-rooted issues with burnout. I saw a number of people take extended leave or outright quit due to exhaustion. They've lost almost the entire team, including the CTO, over the last year. MRM leadership likes to talk about their ambitions to become a software company, but this feels like an empty phrase due to a lack of willigness to seriously understand and address concerns raised by engineers. It behaves like a sales team with an engineering arm. Overall, MRM offers below-market compensation, no real career development and the possibility that you'll experience burnout within a year.

      avatar
      hyble Response
      4y
      We’re really sorry to read this review. There’s no doubt, there’s been a lot of change in MRM Global over the past 12 months. Growing a company isn’t a smooth ride on a freshly surfaced road - Covid was definitely a big diversion for us! We’re on track and excited about the progress we’re making and the investment in our product, technology and team. We’re transforming our Brand Creator app to handle the scale of demand from our global clients. It’s an exciting time to be part of the team who are creating the next generation of the platform including a progressive web app, fresh and attractive user interface and upgraded and simplified back-end infrastructure. We continue to add new talent to an experienced team who’ve been with MRM over a number of years. We know it’s challenging, as well as exciting, so we’re supporting our core team with added resource through an external agency in the short term. This gives the team access to resource, support and experience to help us make Brand Creator even more brilliant! We know tech talent is more in demand than ever right now. As well as keeping close to market changes, giving significant pay increases to stay competitive and adding to our team, it’s really important to us that we look after people. Recognising how challenging last year was for MRM Global, we closed the company at the beginning of the year to give people time to rest and recharge. Summer Fridays are also back! People can make the most of the lighter evenings and good weather with our Summer Friday initiative. Most importantly we’re investing in the Leadership of our Engineering function with the appointment of a highly experienced CTO and leader. Our new CTO will deliver our tech ambition while developing and supporting our talented team of engineers, managers and product experts. We’re revolutionising our technology that eliminates the wasted marketing materials that end up in landfill. We’re excited about the impact that we have and the difference we make, but we get that the scale up journey isn’t for everyone and wish you all the best in your new role.
      1.0
      10 Jun 2021

      Not the best...

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Big global clients Some great colleagues

      Cons

      Staff treated badly throughout the pandemic. Redundancies sprung on us months down the line despite furlough scheme, and then new people were hired straight after. No career development opportunities (although spoken about a lot in performance reviews these were never followed through) Cut-throat approach to company growth. Mental health in employees again although spoken about was not taken seriously when issues arose. Zero diversity in the team - everyone is white

      avatar
      hyble Response
      4y
      Thank you for taking the time to write a review, we value your feedback. The hospitality industry we support was badly affected by the Covid19 pandemic and as a result we had to make some really difficult decisions at that time, making some roles redundant in order for our business to survive. We're really sorry that you were personally impacted by this. Coming out of the pandemic we're in a positive position now with significant opportunity for growth and investment. We know our team are critical to our success and we now have a People team to support the business. We've introduced an internal job board to give everyone in MRM visibility of the opportunities to grow and progress with the business. We're growing at a fast pace, but people are supported by their managers and through a number of wellbeing initiatives we've introduced. Please contact us directly if you'd like to provide any more information that would help us look into and learn from your experience.
      2.0
      23 Oct 2020

      Poor direction and management within the company

      Operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance and basic pay

      Cons

      Top down management is lacking, poor development opportunities, too focused on customer (sales) so other parts of the business are under valued

      avatar
      hyble Response
      5y
      Thanks for taking the time to give your feedback. It's really important to us that we create a culture in MRM Global where people feel they belong and can deliver their best work. As we've moved to hybrid working this becomes even more important. Our leadership team are committed to making MRM Global a great place to work and we've been running leadership and management work-outs to raise awareness and develop capability further. Most people feel well supported by their manager, with 95% of people telling us they feel their manager cares about them as a person. In addition, we now have a People team and external employee support service so people have alternative routes if they feel they need support. We're in a much more positive position now with a clear growth strategy aligned with our purpose. Please contact us directly if you'd like to provide any more information that would help us look into and learn from your experience.
      Viewing 1 - 3 of 45 Reviews
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      Reviewshyble reviews

      Glassdoor has 49 hyble reviews submitted anonymously by hyble employees. Read employee reviews and ratings on Glassdoor to decide if hyble is right for you.