itsu Reviews

4.3

85% would recommend to a friend

(709 total reviews)

Julian Metcalfe

89% approve of CEO

79% positive business outlook

itsu has an employee rating of 4.3 out of 5 stars, based on 709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The itsu employee rating is 22% above average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

709 reviews
5.0
7 Apr 2026

good company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

fun workplace and good healthy food

Cons

busy hour can be hectic

avatar
itsu Response
14h
Hello, Thank you for your lovely feedback! I wish you all the best in your new chapter. Best regards, Nelson Culture Manage
5.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible and competitive pay. Additional £1.25 p/hr if pass mystery shopper. Weekly Pay

Cons

Monotonous job in the sense not much changes from the day to day

avatar
itsu Response
14h
Hello, Thank you for your lovely feedback! We’re happy to have you with us. Best regards, Nelson Culture Manager
5.0
23 Dec 2025

Great place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really enjoyed it, never a quiet day, I learned lots!

Cons

Things can change quite quickly but depends what you like!

avatar
itsu Response
4mo
Hello, Thank you for your lovely feedback! Wishing you all the best in your career, Nelson Culture Manager
Viewing 1 - 3 of 709 Reviews

Glassdoor has 772 itsu reviews submitted anonymously by itsu employees. Read employee reviews and ratings on Glassdoor to decide if itsu is right for you.