vPhrase Reviews

Thanks for taking the time to write a detailed review but sad to know that your opinion of the firm has gone southwards. I can see why from the reasons you've listed. Most of them link back to one single problem which not just us, everyone around the world is facing - having to work from home. The problem got compounded for us as we grew from a 30 people team before lockdown to 65+ now, meaning more than half the team joined during the lockdown and never got to meet others, till date. Talking on video calls with camera switched off cuts out the non-verbal part of communication completely. It reduces empathy as well. WFM also eliminates the off-work banter which would help smoothen out the rough experiences of the day. I can go on with the issues WFM creates. But now, as you know, we've planned to resume our offices and with that I see things improving. Having said this, you would have seen the results of the anonymous feedback that we collected from everyone. It's clear that the problems that you've mentioned are restricted to a team or two as vast majority have given an extremely positive feedback. But that does not mean that we won't try our best to solve the problems even if only a few are facing those. I'd request you to give me a little more hint as to which team are we talking about for me to take corrective action. You may submit an anonymous post on our internal forum or fill the feedback form one more time with more details. I'd dearly like to solve the issues you've faced and ensure your experience goes back to 5 star :)