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Did you know that gamers spend three years of their adult lives playing online? That's not all we found out when we dug into how gamers have been affected by lockdown. Seem familiar to you?
Our engineers are back in the classroom! As a result of COVID-19, we delivered courses online, which was a brilliant alternative to more hands-on training. But we are thrilled that we have adapted our training facility to more face-to-face training that maintains appropriate social distancing. And now, we can concentrate on getting back to developing our new engineers' practical skills. We are passionate about people development, and while C19 has hindered the more physical training we offer, we're thrilled that school is back in session. Welcome aboard, Shamir, Richard, and Danny! #WeAreHyperoptic
We are thrilled to have been shortlisted for three awards at the 2020 #ISPAs! Our categories are: Best Consumer ISP, Best Business ISP, Best Customer Service. We're so proud of all the hard work everyone puts in to making Hyperoptic what it is, and this recognition is a testament to our diligence paying off!
We’re committed to opening doors for residents of social housing through hyperfast broadband. That’s why we’ve partnered with HACT Housing and social value specialists Simetrica-Jacobs to understand the social impacts of providing hyperfast broadband and improving peoples digital skills. Visit https://bit.ly/3g6qxaz to download our new whitepaper and request a bespoke social value calculation for your community.
Making sure the UK stays connected is our priority, and we've been having a look at the figures to see how people are converting to virtual living. Do you feel like you've adapted well?
We've all had to adapt to a different way of working, and some of our team are picking up new skills in the process. This week we've spoken to Matthew Dollimore, from the Building Installation Team, about how C-19 has impacted his team: “Engineers roles have changed massively since the outbreak of Covid-19 due to the fact that they are no longer doing their day job they have been redeployed to other parts of the business and working in an unfamiliar role. And on the above point I must say they have all adapted brilliantly. No complaints and an excellent attitude taking on new skills getting their heads down and getting on with the challenge.”
5* rating on TrustPilot? We've got it! COVID-19 has been a trying time, but we're thrilled to be one of the highest-rated ISPs. Here's to our employees working remotely, our key workers, and our customers.
This is the kind of praise we can get on board with! One of our engineers, Martin, did such a great job installing, that Instagram's @lierlo did a portrait of him to commemorate the moment.
A few weeks ago we got a call from Stephen, who is helping his community by delivering essentials to the elderly, vulnerable, and NHS workers. He needed high-speed internet to help with his service so contacted us - unfortunately we weren't installed at the property. We weren't going to let that stop us. Projects like this are so important to the community, so we installed the line free of charge, and provided the broadband for free. We're thrilled to report that Stephen has 1Gb speeds so he can get all essentials to those who need them!