Check out your Company Bowl for anonymous work chats.
"Software-company Medallia added Milk Stork’s breast-milk delivery service this year." http://glassdoor.com/slink.htm?key=vQ7dP
"No amount of marketing dollars can save a brand with a bad customer experience…" http://glassdoor.com/slink.htm?key=vQs8Z
Hear from our own Mike Kourey on how CFOs should look beyond the books and use CX data to help determine how their business is going to perform in future. http://glassdoor.com/slink.htm?key=vQsv3
Check out what inspired our new office in San Mateo! We'r pretty in love with it.
“Listening to this feedback has helped us provide a differentiated and unique experience across each of our hotels, and evolve our approach based on changing guest expectations.” Ron Pohl, Senior Vice President & Chief Operations Officer for Best Western Hotels & Resorts.
"64 percent in this age group rate themselves as more loyal to a brand than their parents’ generation."
Here are Forbes' 15 companies to watch in 2018: http://glassdoor.com/slink.htm?key=vQ2LJ
"Organizations that gather actionable data, take immediate action on it, and make changes based feedback, will deliver better experiences resulting in both happier citizens and employees."
"This is an exciting development for us which will help us better understand the customer experience and shape our strategy to ensure we continue to deliver a first class service for all our customers." Tulsi Naidu, CEO, Zurich UK http://glassdoor.com/slink.htm?key=vQLxT
Amy Pressman interviewed at Web Summit: http://glassdoor.com/slink.htm?key=vQLGE
