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Joanna Back, Deputy Manager, Lady Elizabeth House sheds light on the supportive environment she has found at Optalis. Joanna’s decision to move to Optalis was influenced by a lack of stability and support in her previous role: “It was a case of just going in to do my job, making sure everybody was safe and happy. Going home and then worrying about the next day when I got up in the morning.” “Elaine Holloway (Registered Manager) interviewed me for role of Deputy Manager here at Lady Elizabeth House... She'd only been here six months, so we were a brand-new management team. It felt like a clean slate. We knew that for any future CQC inspections, any achievements that were made, were from us as a team. That was a definite positive.” After joining Optalis, Joanna was keen to complete her Level 3 in Care: “The first thing I did when I joined Optalis was sign up to the training. I really pushed myself to get it done, because it's something I've wanted to do for so long. It was good to use the time to sit and reflect on my past experiences and what I have learnt from them. I’ve applied to do Level 5 this year.” Joanna attributes much of her success to the culture at Optalis. The company's commitment to staff development and the support among colleagues has been key. “Working for Optalis, I have to say has been the best step for my work career. My manager is always so supportive and if she's not around, I know I can ask the Head of Service for advice.”
Unlocking Potential: The Optalis Learning and Development Team In a recent discussion with Ruth Walsh, Optalis' Learning and Development Lead, we explored the evolving training framework, inclusive practices, and future plans. Optalis offers diverse training avenues including in-house and online courses, NVQ qualifications, and apprenticeships, fostering personal and professional growth. The team prioritises inclusivity, providing proactive support and adjustments, with around 30% disclosing learning needs. Tools like fidget items aid concentration, accommodating neurodiverse learners. Emphasising practical skills over academic achievement, Optalis ensures training aligns with social care values. Foundational courses prepare individuals for apprenticeships, addressing gaps in qualifications. A new 'Access to Higher Education' Policy supports those aspiring to degree-level apprenticeships, demonstrating Optalis' commitment to education accessibility. Apprenticeships span various fields including Care, Finance, and Social Work, with plans to expand offerings such as a level 3 Nursing Associate apprenticeship. A preceptorship program aids newly qualified nurses in transitioning into their roles effectively. The Care Certificate and subsequent qualifications enable career progression, linked to probation and senior roles. Future initiatives include quality frameworks for trainers, specialist support programs, and diversified training opportunities.
Celebrating our team members On 18th October, colleagues from across our organisation came together in celebration at this year's STAR Awards. The event is dedicated to recognising the achievements and contributions of our incredible people, who are the heart and soul of Optalis. The STAR Awards provides us with a special opportunity to take time out of our busy day to say thanks and well done to someone we work alongside. This year with an incredible 173 nominations, a huge number of our team members have heard great feedback about the work they do, which serves as an important morale boost. Our judging panel of peers from across the organisation, selected winners in each of the seven categories, highlighting the spirit of excellent care and support we strive for every day. We would like to say a huge congratulations to all our winners and nominees. We were really pleased to be able to take this opportunity to shine a light on our people, who have gone the extra mile to deliver services. We know that the STAR Awards will continue to provide inspiration for all of us to make a lasting and positive difference to the lives of the people we support. David Birch, Chief Executive, said: “I love being able to celebrate the amazing work being done each day by people across Optalis. The STAR awards are a great opportunity to reflect on all the different things we do to help people to live gloriously ordinary lives."
