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Reputation Announces $150 Million Growth Funding Round to Drive Dominance in the Customer Feedback Market!
We are honored to share we received the 2021 Sterling Award for Big Business by the Scottsdale Area Chamber of Commerce! We truly value our chamber membership, as it helps us achieve our mission of helping forge relationships between customers and their communities. Thank you for this recognition!
Reputation NEWS- We are proud to share we have been named for the first time in the Gartner Magic Quadrant for Voice of the Customer (VoC) report. Reputation has been included for the first time in this Magic Quadrant, the research profiles 14 of the most advanced vendors
This month, we are highlighting Vicki Berman, Solution Engineer as a part of our Women In Tech series. Watch her short story and great advice to young girls. Tell us, "How did you get started in tech?" Visit our Careers page for more information about joining us: https://lnkd.in/g7QUsvR
The Reputation offices are we recently closed in honor of Juneteenth. In addition, we have donated to UNCF, as our team is committed to supporting educational resources that bring awareness and information to the public in order to achieve equality and fairness.
Check out our most recent Employee Spotlight Story: Kathleen Kuan, Senior Commercial Counsel Kathleen Kuan’s journey at Reputation started years before she was hired. Read more about her journey, advice for new hires, and the new hobby she picked up during lockdown- Fortnight!
Our 3-hour action-packed event will feature Reputation’s latest product innovations, keynotes from Google and Forrester, and sessions hosted by marketing and CX leaders answering your most pressing questions. The agenda includes an amazing line-up of digital marketing & CX experts from various industries, ready to share their success stories and experience using the Reputation platform. Reputation Transform’20 provided invaluable insight into how to get found and chosen online and make targeted improvements to your customer’s experience that drive revenue.
Our latest product release went live on Thursday, May 6th! We moved 5 new features to general availability (GA) with this release. Here's a quick look at just a couple of them: Messaging for Mobile: In our last release (April 22nd) we officially launched our new Messaging product, and now Messaging has also been added to the Reputation mobile app! Just like in our desktop platform, clients with Messaging enabled will now see an "Inbox" tab in the mobile app's navigation bar where they can filter and respond to their customer conversations. This functionality is being made available in both the iOS and Android versions of our app. Platform Link to Nuvi Listen: After our acquisition of Nuvi a month ago, we've now added our first Nuvi touchpoint in the Reputation platform. Going forward, clients who purchase access to the Nuvi Listen platform will see a "Listening" option under the Social Suite menu in the Reputation platform that links them to Nuvi. This is just a first step towards integrating the two platforms, with more touches to follow over the coming months (such as single sign
Reputation Acquires Nuvi, Leader in Social Customer Experience Reputation + Nuvi will create the market’s leading feedback platform that lets you listen everywhere and act anywhere. With this acquisition, Reputation has created a powerhouse platform that effortlessly combines traditional experience management (surveys) with digital experience (business listings) and experience management (reviews and social media feedback) to give brands a true 360-degree view of sentiment.
Our 2021 Healthcare Report is out and top #healthcare leaders have weighed in. Learn how you can leverage customer feedback in and so much more in our eye opening report: We analyzed 348,000 customer reviews across 113,000 physicians and facilities to understand how healthcare providers manage their reputations in a world changed forever by a global pandemic. We also worked with research firm YouGov to learn how people make healthcare decisions today, ranging from Millennials to Baby Boomers.