Check out your Company Bowl for anonymous work chats.
We're delighted to achieve a Trustscore of 4.6 on Trustpilot, the independent, online review platform. Thanks to everyone who reviewed us and a big thank you to all our colleagues.
Our award-winning Have Your Say customer feedback tool has received its 14 millionth review. Since the programme's launch, Have Your Say has driven change throughout Yodel and provides our clients with complete transparency on their customers' deliveries
We are delighted to have won a CCA Global Excellence Award for our our client portal, eRin. The platform, which was built inhouse, has revolutionised how our clients interact with us and is a testament to the efforts from our IT and Customer Service teams.
Meet Craig Burton, Client Operations Support Manager, who has been with Yodel for 25 years. Craig has been leading Yodel's support in an Ipsos MORI coordinated study to track levels of Covid-19 within communities through managing the collection of test kits across the UK, which surpassed 1 million collections last month. Speaking about the project, Craig said "I embrace every task with passion and dedication, but the importance of this project is beyond anything anyone has witnessed. It was fully supported by myself and the Yodel family, and the tremendous results fill me with such pride."
We've got a wide range of roles available across the country, offering flexible working hours, development opportunities and great earning potential: https://yodelopportunities.co.uk/
Say hello to James Bayliss, who is based at our Liverpool Head Office and recently celebrated his 30 Year anniversary as a Yodel colleague.
We're thrilled to be shortlisted as finalists in two categories at this years CCA Global Excellent Awards, which recognise customer service excellence. The categories are for the Best CX Transformation - Inhouse Technology Solution, and Outstanding Homeworking Programme.
We're delighted to announce that we have been selected as a finalist at this years SHD Logistics The Logistics Awards. We're nominated in two categories, which are for 'Safety' and 'Warehouse Efficiency'. We're keeping our fingers crossed! :)
Say hi to Nigel and Angela Salt, a husband and wife team who work at our Wrexham depot. Nigel and Angela have been working together for the past 14 years delivering parcels, and enjoy the interaction each day brings.
We're proud to be an employer that talks about and acts on the importance of colleagues health, wellbeing and development. Our Chief People Officer, John Hardman talks about how important the subject is, and why 2021 is such a key year for supporting our workers.
