What are some insights into the strategy or vision at UserTesting?

High flexibility Good autonomy at the time Growth mindset

New leadership isn't as invested in culture or diversity More AI focused Not enough people for the amount of work

Clear company mission to enable companies to craft exceptional customer experiences

Some negativity coming from more tenured people who have simply decided they don’t like the new management.

There’s been loads of change and it will probably continue because of the recent leadership changes but things are starting to move in the right direction after 2 years of chaos and questions. The new leadership are very different to the old and seem to be putting the right things in place. The customer base is brilliant and includes big and exciting brands People, old and new, want the best and the vast majority have the best intentions in mind If you’re good, there’s great opportunity to develop Benefits and pay are alright and just above average from what I’ve seen Hybrid and remote working works really well for the business

The new leadership aren’t listeners. They’re telling and not taking much feedback. It will get results but doesn’t give any feeling of ‘in it together’. This might change. There’s not much clarity on who the top team are with different reporting lines and various new titles

Incredible customer base. Lots of opportunities to partner with leading companies building incredible products.

There has been a lot of change over the years, but it's natural for a company to grow as we are. However, the high amount of leadership turnover makes it hard to be consistent with our customer base.

A place that believes in the product it sells. Dogfoods continuously

None that I can think of