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      Client Service Specialist Interview

      6 Mar 2021
      Anonymous interview candidate
      Florham Park, NJ

      Other Client Service Specialist interview reviews for ADP

      Client Service Specialist Interview

      24 Jun 2021
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      Declined offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at ADP (Florham Park, NJ) in Mar 2021

      Interview

      Virtual Interview was great. Both managers on the zoom link seemed genuinely interested in my resume. They ask quantitative questions and allow time for the candidate to ask questions of them at the end. You are sent a list of questions by the recruiter and they seemed to ask directly after that. Practice with those questions and watch those TikTok videos for help with insightful questions to ask the interviewers if you're struggling.

      Interview questions [1]

      Question 1

      Describe to us a time where you made a mistake, owned it, and what you did to turn it around.
      Answer question
      1
      avatar
      ADP response
      5y
      Thank you for the review and rating of your ADP interview. We are happy to hear that you had a positive experience with our recruitment team.

      I applied online. The process took 3 weeks. I interviewed at ADP in Nov 2019

      Interview

      Had several interviews, first over the phone with another associate to answer any questions I may have about the position. I then met one-on-one with a manager who followed the STAR interview method. I later met with a "panel" of two managers who proceeded to ask similar questions.

      Interview questions [1]

      Question 1

      What do I do at the moment to handle a stressful situation?
      Answer question
      avatar
      ADP response
      4y
      Thank you for sharing your ADP interview with us on Glassdoor. We appreciate hearing about your experience.

      Client Service Specialist Interview

      8 Oct 2018
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ADP (Tempe, AZ) in Mar 2018

      Interview

      The interview was pretty lengthy considering there were three people in my interview room. With one other person to follow-up with and interview with after the initial interview. The questions were definitely all job-related as far as ensuring that you've been in work situations that align with the job at hand.

      Interview questions [1]

      Question 1

      Describe a situation where you had to resolve a problem all while dealing with a difficult co-worker.
      Answer question
      avatar
      ADP response
      7y
      Thank you for the review and rating and welcome to the ADP team. #workhappy