The interview process for a Customer Support role aig or similar tech companies typically involves multiple stages designed to assess your technical expertise, communication skills, and customer service approach. Below is a general outline of what you might expect
I applied through an employee referral. I interviewed at AIG (Muntinlupa)
Interview
We get to answer a test paper which includes math, english and logic as the subject, after that we go on a hands-on typing skills and proceed with the initial interview. After a few days they will contact you and gave you the status of your application. If you pass, they will provide the date of your final interview and contract signing.
Interview questions [1]
Question 1
Why did you accept the job with lower salary offered compared to your previous company?
I applied online. The process took 2 weeks. I interviewed at AIG (Kuala Lumpur) in Oct 2016
Interview
The HR will give two case studies and 1 translation test for you. The first stage is only to meet the HR. Have to attend another interview with the hiring manager.