I applied online. The process took 2 weeks. I interviewed at American Addiction Centers (Brentwood, TN) in May 2025
Interview
They were professional and welcoming. I had a phone screen and 2 remote zoom interviews. Focused a lot on culture and experience with addiction and recovery. Overall a straight forward process.
Interview questions [1]
Question 1
Tell me about a situation where you had to deescalate a customer over the phone and the outcome