I applied online. I interviewed at American Airlines (Charlotte, NC) in Aug 2022
Interview
Once applied they gave you a question survey. Afterwards if you passed that they would put you thru a video interview process where they gave you a question and you had few minutes to come up with an answer before they record you. If you passed that then they would send you to Dallas (HQ) and have you interview amongst 20 other people. If you passed that then they take you to training (you pretty much got the job if you can pass the training).
Interview questions [1]
Question 1
A time you were approached with a difficult situation and how did you handle it.
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.