I applied online. The process took 4 weeks. I interviewed at American Airlines (Dallas, TX) in Mar 2014
Interview
Day 0 - Submitted application online
Day 5 - Received an invitation for video interview. This is an automated online interview consists of several questions and your response is recorded through your webcam.
Day 7 - Completed video interview.
Day 11- Received an email indicating "overwhelming" interest based on the video interview. But due to the large number of applicants I was advised to be patient and expect to hear from AA in the "coming months".
Day 15 - Received an invitation for on site interview. I guess I don't have to wait for months after all. And they wanted me to go the next day! Due to prior commitments I had to schedule the interview for the following week.
Day 22 10am - Arrived at AA Training and Conference Center in Ft Worth for the interview.
Interviews are usually conducted Tuesdays through Thursdays twice a day in groups of 25. In my group there were 20 women and 5 men of various age, size, and ethnicity, and several of them have language skills. Only 2 were local and the rest came from all over the country. The facilitators/evaluators were all senior FA's with 30+ years of experience. They were just as excited as the candidates because this is the first time AA has hired FA's since 9/11 and we could represent the next generation of FA's at the new AA.
To put things in perspective, there were over 100k applicants and AA has hired about 2,000 new FA's to date (starting last year). They told us we should be proud of ourselves for making it to the interview. This got everyone all pumped up!
We broke into groups of 5's to start the first exercise, which mainly deals with learning about each other and then present to the other groups. It forces you to remember names, faces, and some details about each person, and think on your feet.
Then the facilitators went through a presentation about AA, FA job requirements, and the training process. After that we were divided into 4 groups for the group interview. There were two interviewers for each group. First, each person in the group had to answer the same question. Then each person draws a random question and had to answer on the spot.
After the group interview then it's time for individual interviews, then a "reach" test (to make sure you can reach the overhead bin), and finger printing. The entire process took 4 hours.
Day 25 - Received an email to submit background check. Looks like I made it!!
Day 28 - Submitted background check.
Day 30 - Received offer letter!
Day 32 - Accepted offer
Day 38 - Foreign language assessment test
Day 42 - Medical and physical ability test
Day 45 - Schedule flight attendant training
Interview questions [1]
Question 1
Who is your favorite superhero and why.
Describe one of your life experiences that prepared you to be a flight attendant.
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.