I applied online. I interviewed at American Airlines in Jul 2016
No offer
Positive experience
Difficult interview
Application
I applied online. I interviewed at American Airlines (Dallas, TX) in Sept 2022
Interview
Lengthy process fill application out ,take and assessment, then a virtual interview, then group interview online with 2 recruiters and 4/5 other candidates from there if you make it depending where you are they’ll fly you out to HQ in dallas for in person interview about 30ppl there at group interview they ask scenario question its about 6 recruiters watching and observing
Interview questions [1]
Question 1
All multi type of scenario questions that pertains to customer service, none of the questions were asked about American Airlines itself
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.