I applied online. I interviewed at American Airlines (Los Angeles, CA) in Jun 2015
Interview
I applied two months ago and within the next month I received an email with an invitation for a video interview. I had 5 days to complete the video interview. I completed the video on the 4th day and I am still waiting to hear back from them.
Interview questions [1]
Question 1
1. Where did you gain your customer service experience? What do you know about employee culture?
2. If you could travel anywhere, where would you go and why?
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.