I applied online. The process took 2+ months. I interviewed at American Airlines in Oct 2015
Interview
Very long process with an overwhelming number of applicants, so be very patient!
I applied in May. Submitted an online application and completed an assessment.
In June, i received an invitation to complete a video interview via HireVue. Its one sided, where a recording will read the question off to you then you'll record your answer. They give you a few practice questions to get use to the process and loosen you up. Then, you have 30 sec to prepare and about 2 min to record for each question. Only one take, so make it count. I received confirmation via email that my video answers had been submitted successfully the same week.
Months went by and I heard nothing, then in mid September I received an email to call and schedule a F2F interview in Dallas, which I finally attended last week! Amazing experience! The weather was terrible, so the staff gave all the applicants time to make it there. Everyone was super friendly. We started in one huge room, where we did a group activity to get acquainted. Then, they broke us apart into smaller groups and brought us into separate rooms with one or 2 recruiters where the more serious questions were asked. Only about 3 questions. The first 2 were standard, intro questions about yourself and accomplishments that the entire group took turns answering. The last one was randomly selected from a stack of note cards. Each person had a diff questions. They then bring you back into the main room, show you a video about the company and position, then start calling you out one by one. Here is when the selection starts to be made. Youre either walked out, or taken to get fingerprinted and to do a one-on-one interview with a manager. They make a final selection after the one on one.
Interview questions [1]
Question 1
The video interview was mainly situational, "Tell me about a time when..." type questions, and one question about the culture of the company. Do some research and know some stuff about what the company.
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.