I applied online. The process took 3 days. I interviewed at American Airlines (Fort Worth, TX) in Nov 2015
Interview
They picked 6 candidates out of 2500 applications. 6 of us sat together and 2 leaders of the department started introducing himself and the department. Then they asked us 5 questions and took notes by the order of people who answered. After that one of them described to us what it has been like to work at AA. At last we were asked to do a computer test which includes 8 questions the answers to which we need to find within AAdvantage section on AA website in 25 minutes and type down answers to words or excel according to different questions.
Interview questions [1]
Question 1
1. What does AAdvantage team's operation system impress you the most? And what makes you think you are a fit for this job?
2. Tell us one more thing about yourself that's not on your resume to help us get to know you better.
3. Give us one example when you reached beyond and solved problem.
4. What are your expectations for working here?
5. Persuade us to hire you.
I applied online. The process took 2 weeks. I interviewed at American Airlines
Interview
Interviewed on Jan. 20, 2015 it was a panel interview. The questions were pretty average as group interviews go, there was also a short computer assessment. The group consisted of about 10 candidates, a tour of the call center took place. The interviewers stated that we would hear back from them soon. American Airlines seems to be a great company to work for, the benefits and salary seem about average for an entry level position.
I applied online. I interviewed at American Airlines in Dec 2014
Interview
1. 30 minutes test on computer - Listen to 8 audio questions then find answer on their website..
2. Panel interview with other candidates and two recruiters. 5 standard questions in total e.g Tell us about yourself. Why AA? Tell us a time you took initiative in leadership.What do you think when we say customers are always right? List 3 words that your employer/friends/family would describe you.