American Airlines Revenue Management interview questions

It was a phone interview and then a case study sent through email. The phone interview had a lot of behavioral questions rather than your standard interview. I think they wanted to know more about how to respond/react to tough questions.

Phone Interview and then a 45 minute case study. I received an email telling me that a person from the aa team would be calling me at a particular time on a particular date. After the interview the person gave me a case study for which I had not prepared as it was completely unexpected in a phone interview.