Anthropologie interview questions

I connected with the hiring manager at Anthropologie and was given the opportunity to do a pre-recorded interview. I found the accessibility frustrating, as their recorded interview website had very unclear instructions and poor video quality. There was also a lack of flexibility, as the recorded interview format prevented connecting with a real person, and the unstable website connection made it impossible to even get a single good video. A job in a retail environment is inherently one that requires human connection, so talking to a webcam without a human to discuss important questions felt frustrating and counterintuitive. I love Anthropologie as a brand, and I have always felt so happy with the customer service and experience in-store. I'm just disappointed it didn't transfer to the interview experience.