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Dear Applicant,
We are very sorry to read how unsatisfying this process was for you especially after being contacted directly. We aim to give all candidates feedback dependant on the various stages of the hiring process via email or phone call. Apologies for not getting back to you, this is a mistake on our part. If you would like to reopen the feedback loop, we will make sure your email and questions are being answered.
We wish you all the best for your future.
Thanks Sarah