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      Customer Service Interview

      4 Mar 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Block

      Interview

      Nothing unusual. It was an overall underwhelming experience. I did not accept the job as it was not right fit. Customer service from the company itself and their HR was great and I enjoyed the application process but was kinda of lengthy.

      Interview questions [1]

      Question 1

      Tell us how you handle a stressful situation
      Answer question

      Other Customer Service interview reviews for Block

      Customer Service Interview

      4 Dec 2018
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Block

      Interview

      It was a long process first a phone interview by 2 persons then the 1:1 interview , interviewed with 4 people be ready! I definitely wasn't I didn't make it to the next steps of the process

      Interview questions [1]

      Question 1

      why do you like square?
      Answer question
      avatar
      Block response
      7y
      Thanks for the review!

      Customer Service Interview

      8 Mar 2016
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      The process took 3 months. I interviewed at Block

      Interview

      Applied and heard nothing for 2 months. Then got a email requesting a video interview. Then two more months an email requesting an in person interview for the next morning. Luckily I was off and could go but should have stayed home. Standard questions and interviewed with 2 people. I agree with the previous reviewer and add....if you are over 30 don't waste your time you won't get hired. I could tell by the body language of the receptionist and the first interviewer that I did not fit in. Everyone in the place was in their 20s.

      Interview questions [1]

      Question 1

      tell me a time you had to give feedback to an employee.
      Answer question
      2
      avatar
      Block response
      10y
      Hi, Thank you for taking the time to tell us about your experience with Square. We regret that you were not satisfied with the interview process at Square and we will discuss your feedback with the team to improve the process. At Square, we ensure that our application and interview process provides equal employment opportunities to all candidates regardless of race, religion, sex, sexual orientation, national origin, age, disability or genetics. We'll discuss your feedback with the team immediately, and take appropriate action. Again, we're very sorry to hear about your experience. We have introduced new interview training to non engineers and will use your example to improve future interviews. The candidate experience is very important at Square and we value your feedback. Best, The Square Talent Team

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