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      Customer Support Operations Analyst Interview

      22 May 2015
      Anonymous interview candidate
      No offer
      Negative experience

      Other Customer Support Operations Analyst interview reviews for Block

      Customer Support Operations Analyst Interview

      1 Mar 2015
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Block

      Interview

      Recruiter was 7 minutes late for the phone screening. (1st red flag) During the course of the conversation, the recruiter sounded very unengaged and unenthusiastic throughout the entire time. At one point, there was a long 3-4 second pause after I answered one of the questions which I proceeded to ask if I may ask questions about the company itself. (2nd red flag) Overall, the interview cut short 16 min of the total expected time after I had asked everything I could do to prepare. (3rd red flag) I knew right away I was not going to proceed since it seemed that they already had a list of candidates to go through to the next round. If that is truly the case, it is very unprofessional to give me a pity call and not respect my time that I prepared. Easily, they could have told me prior to my schedule that they've already moved on and it wouldn't have been a problem. A true blessing in disguise I didn't get through if this type of unprofessionalism is part of the company culture.

      Interview questions [1]

      Question 1

      Why do you want this position?
      Answer question
      1
      Easy interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Block in Feb 2015

      Interview

      I was contacted by a recruiter on LinkedIn about the position. After the initial HR interview went very well, a week later, they informed me they were changing the position to a Project Manager position. So essentially a complete waste of my time.

      Interview questions [1]

      Question 1

      How does your current role prepare you for this one?
      Answer question
      1