CIT Customer Service Representative interview questions

Easy interview process, was interviewed by 2 of the managers, just took me some time due to the background check. Besides that, everything ran smoothly. Not a very hard interview either.

I was contacted by a recruiter and we set up a time for me to come in for an interview. When I got there, I spoke to people who weren't even relevant to my position. It didn't seem like anyone knew what position I was interviewing for. I got invited back for a second interview to "meet the team" and again they set up a meeting with someone not relevant to my position. This person said she would contact the recruiter(who was out for a week) to set up a meeting with the correct person. After two weeks of waiting and getting no response, I followed up and was told that the position was filled before I even had the chance to meet the right person, which doesn't seem fair.