I applied online. I interviewed at Cerebral (CA) (San Francisco, CA) in Feb 2022
Interview
Very thorough, 3 step process. Initial interview, role playing different scenarios for position, & hired on training. They really engaged in conversation and explained the role applied for in great detail.
Interview questions [1]
Question 1
If I had to speak with an upset customer how would I move call forward.
I applied online. I interviewed at Cerebral (CA) (Austin, TX) in Jan 2022
Interview
The interview process had 3 different steps.
Virtual interview with a recruiter, take a test, virtual interview with manager and then they decide.
The whole process was rather nice. The people involved were really sweet and were going above and beyond.
I applied online. I interviewed at Cerebral (CA) (Austin, TX) in Jan 2022
Interview
The interview consisted of two parts: a video interview and an assessment. You had to pass the interview to be eligible for the assessment. The assessment was easy to study for by reading through the Cerebral FAQs.
Interview questions [1]
Question 1
Responding to mock emails and answering a question from a mock phone call.
