I applied online. I interviewed at Comcast (Denver, CO) in Jul 2017
Interview
The process consisted of one phone interview and then a interview in the office with two supervisors. I also had to take an assessment on skills and an assessment on personality. Comcast does not move very quickly things seem to move quite slow. I was also asked about if I had worked in a commission or sales position previously as they wanted strong sales background
Interview questions [1]
Question 1
Mostly situational like tell us about a time when you had a customer that you could not help how did you deal with it
I applied online. The process took 3 weeks. I interviewed at Comcast in Sept 2021
Interview
It was quick they keep in contact often very nice process was about 2-3 weeks but I loved how they explained everything and left me feeling confident about my position
Interview questions [1]
Question 1
Name a time where you have to work a position with little to no time to prepare.
I applied through a recruiter. The process took 4 weeks. I interviewed at Comcast (Jacksonville, FL) in May 2018
Interview
I applied and then was contacted almost immediately by a recruiter. We set up a phone interview, it took about 15 minutes and at the end she let me know that she would like me to go to the face to face interview. This interview was a large group of people, approx. 30 where the company first went over their culture and benefits then one by one we were taken to have our interview. After this interview if they think you are a good fit there is a final panel interview where three to four candidates go together before a panel and answer questions and work together.
Interview questions [3]
Question 1
Tell me about a time you were able to calm an upset customer and how you did that.
