1st received in invitation by e-mail for an information session on the job that you had to RSVP back on with date and time. They showed slides descibing job with question and answer sessions thru out. Make it crystal clear what the job was and their expectations of job performance. Randomly handed out different objects and everyone in class had to SELL the item to the panel. Afterwards was taken seperatly in for a short interview then resumed info session. After that was over they picked the individuals they wanted to talk with and interview longer for the 2nd time in front of panel(HR personal and CAE Supervisors) asked How you would explained to customer what made Comcast different and better. To describe your sales technique and why it worked for you. 3rd Why you would be a Good Investment for comcast. Then they set-up a skills-assesment&personality test for the people they wanted to continue with the next day. Test was timed and on a computer terminal. After completing test if you pass a 3rd interview is given. Got a call 2 days later saying they wanted me to start in a week contingent upon a successful back ground and drug test screening. They were all very nice and open to answering any questions on interview and general info session. I feel they really wanted you to know all about the job before hand to eliminate any possible mistakes about what the job was and what they expected out of their employees.