I applied online. The process took 1 week. I interviewed at Comcast (Atlanta, GA) in Jan 2022
Interview
Applied via the company website on Workday site
30 minute phone interview discussing the position and my skills
30 minute video interview with 6 behavioral questions then a mock sales call
Interview questions [1]
Question 1
Tell me about a time you had different views than a team member and how did you handle it
Easy and understanding they want you to succeed and I felt like I was encouraged to ask questions and they were really professional.
Comcast despite its rep cares about its employees it seems
The interview was very smooth and straightforward they ask questions dealing with your previous job experiences and skills. They ask about key metrics used and numbers. They ask how to deal with a customer that is upset and angry.
Interview questions [1]
Question 1
What are some key metrics used at your previous job?
I applied through a recruiter. The process took 2 weeks. I interviewed at Comcast (Alabama City, AL)
Interview
Wow - they ask you like 35 questions - or that's what it felt like! 2 people interviewing you. They are asking you sales questions and many different scenarios. Be prepared to answer how you would overcome objections.
Interview questions [1]
Question 1
Explain a time that you had to provide above and beyond customer service
