I applied online. I interviewed at Comcast in Oct 2022
Interview
There are 4 separate interviews, by four management team members. The first one is a screening, the second one is determine if you fit the role for the position. The third is to finalize for the last interview. You will be told that you fit the role to the position that they are looking for. The last interview will go over your benefits and ask you all the questions that you were asked from all the other interviews. This last interview will determine if you're a perfect hire for their company. All four interviews. are all repetitive questions.
Easy and understanding they want you to succeed and I felt like I was encouraged to ask questions and they were really professional.
Comcast despite its rep cares about its employees it seems
The interview was very smooth and straightforward they ask questions dealing with your previous job experiences and skills. They ask about key metrics used and numbers. They ask how to deal with a customer that is upset and angry.
Interview questions [1]
Question 1
What are some key metrics used at your previous job?
I applied through a recruiter. The process took 2 weeks. I interviewed at Comcast (Alabama City, AL)
Interview
Wow - they ask you like 35 questions - or that's what it felt like! 2 people interviewing you. They are asking you sales questions and many different scenarios. Be prepared to answer how you would overcome objections.
Interview questions [1]
Question 1
Explain a time that you had to provide above and beyond customer service
