I applied online. I interviewed at Concentrix (Salford, North West England, England) in Dec 2018
Interview
I first had a telephone interview and was then invited for a face to face interview. It was supposed to be a group interview for the first part and then individual interviews in the second part. Nobody else attended so I was basically interviewed on my own by several members of staff but they were very nice
Interview questions [1]
Question 1
Have you ever dealt with a disgruntled customer? If so, what did you do and what was the result?
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
