The interview exp was a hell.The interviewer was just asking questions and writing it on a sheet with not even maintaing an eye contact.Leave about eye contact not even looking at me.It made me so uncomfortable and I lost all the confidence.There was other guy in the panel doing the same writing points or drawing something on paper.I felt like to whom I am speaking to(to walls and desk).
Apply-Brief Skills Assessment(Personality tests and number matching)-Job-specific assessment(computer literacy,svar spoken English, typing, and email writing test)-Phone call Interview(The interviewer asked me about basic customer service/tech support questions. The interviewer was really good, listened to my answers without interruption)
I applied online. I interviewed at Concentrix (Toronto, ON)
Interview
The process is easy overall just score good on there basic tests, the overall process is time consuming, and always when given a choice for interview try to select the most closest date they have batches of hiring and might not hire later
Interview questions [1]
Question 1
Scenario based question like if customer is angry how will you handle the customer
Couple of assesment and then 2 rounds of virtual interview. First round lasted for one hour. General questions easy to answer In the second round/final round more situation based questions.
Interview questions [1]
Question 1
Tell me about yourself. Tell me about a difficult customer
