I applied online. The process took 2 weeks. I interviewed at Concentrix (Kuala Lumpur) in Oct 2021
Interview
Straightforward, interview with team leader who listed all the responsibilities and expectations of this role. Stated clearly that no previous experience was necessary, since there would be 1 month of classroom training.
Interview questions [1]
Question 1
Do you have any technical background? (though this was not a dealbreaker)
I applied online. The process took 2 weeks. I interviewed at Concentrix in Apr 2025
Interview
It was not easy. It went for around 53 minutes. The interviewer was really friendly. He started with basic introductory question and that the level of hardness got increased for the question. Although I didnt get selected, I learnt alot.
Interview questions [1]
Question 1
How would you deal with and angry or difficult customer?
I applied in-person. The process took 1 day. I interviewed at Concentrix (Makati City) in Oct 2020
Interview
It was only a 1 day process, I was interviewed initially at a job fair and they had a ride to go to the site for the rest of the process which was paid for by the company. After taking the assessment, I was able to go through a mock exam and by the end of the day I did a contract signing. My start date was exactly the next day after signing my contract.